U-Box at U-Haul

Nov 2021

Check engine...we traveled less than 8 miles before it basically broke down and when I complained they hung up on me...nice customer service...way to be understanding. It's freezing cold and we're having to wait 90 minutes for service. We had an appointment to pick something up now that can't happen because it'll probably need to be towed and we'll have to start the process all over again. I'm speechless. This has completely hi jacked my day and any chance of taking care of what I needed this for. Uhaul sucks. Period!

Britney Hill, is a rude B!€#, She was really rude to my employees and I just hope she never comes back into my business. If you look at all her reviews, she leave a poor review from everywhere she goes. She is a miserable person. She doesn’t know how to take being told no, gets really rude when she doesn’t get her way. Please don’t come into my employment again and be so rude

Rent somewhere else... anywhere else. I can see why they at rated 2 stars. When I arrived to pick up my truck there was no one in the office. Eventually a young woman came out, handed me my keys and dropped me at my truck telling me to just gas it up and park it outside the fence when I was done. All of which I did. This morning I got my bill for gas (they said it didn't touch the line right???) and a $20 after hours fee for not checking it in on the app when I dropped it off. The person answering the phone this morning informed that the person I picked it up from should have told me about the process which, she never did and I told him a much. He spoke with the manager...read full review