About Home Instead
Reviews for Home Instead
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Home Instead provides compassionate, reliable in-home care for seniors across Union, Stanly, Anson, and Lancaster Counties. This veteran-owned business has been operating for 20 years, offering 24/7 support to ensure your loved ones receive the care they need. From companionship and personal care to specialized Alzheimer's and dementia care, the dedicated team at Home Instead is committed to making aging in place a safe, comfortable, and dignified experience. Clients have been highly satisfied with the services provided by Home Instead. The company's caregivers, such as Stephanie, Trudy, and Sabina, have been praised for their professionalism, reliability, and caring approach. One client's sister with Alzheimer's Disease received personalized attention, including outings and assistance with moving, which greatly improved her quality of life. Another client expressed their appreciation for the company's helpful and friendly staff. Overall, Home Instead has consistently delivered exceptional in-home care, earning the trust and praise of the families it serves.
I just removed an unfavorable review of this company. I hope the review did not affect their reputation. Am writing to clear up what happened. I wrote the review in response to a home health aide that left us and was exposed to Covid and didn’t mention it. The last time my other half got Covid she was in the hospital for 6 days with 4 of them in a coma. So I became very angry and wrote a poor review about Home Instead which shouldn’t have happened. They are a good home health care company. So am writing here to apologize to them and their staff. In the future my other half will handle all communication and scheduling with the home health care agency. So if...read full review
I had a wonderful experience with Home Instead in Monroe. My 84 year old mother lives with us, and both my husband and I were sick and couldn't take my mom to an appointment. Even though this was last minute and somewhat out of their normal operations, Tom was able to find someone who could help the next day. Cher was the caregiver and she was excellent with my mom who has Alzheimer's. She was friendly and took care of her every step of the way. Although we're not at the point where I need help on a regular basis, once I do, I will definitely give Home Instead a call. Thanks so much for getting us out of jam.
I was so very pleased with Home Instead (Monroe) and the care they provided my 88 yo dad. Clyde, his main caregiver was caring, patient, kind and an overall fantastic caregiver. I really couldn’t have asked for anyone better.