Arc Electric Company of Indian Trail, Inc went above and beyond. They responded quickly to my call for an assessment due to a partial power outage in my home. Their technician was professional, informative and, friendly. He worked with his office staff to help contact our local service provider in an attempt to escalate them getting to our home to address the lack of power to one of the lines at the meter to our home. Arc's office staff called me back explaining how they had called our service provider and provided me with helpful information to share with our service provider when I next spoke with them regarding the power problem. They also emailed their findings… read full review
About Arc Electric Company of Indian Trail Inc.
ARC Electric Company of Indian Trail Inc. has been providing reliable electrical services to residential and commercial customers in Charlotte since 1976. They offer a wide range of services, including general electrical work, pool and patio assistance, lighting automation, data and phone installations, LED lighting, surge protection, and electric vehicle charger installation.
The company is known for its professionalism, convenience, and customer-focused approach. Their technicians are praised for their expertise, kindness, and thoroughness, often explaining complex issues clearly and offering helpful recommendations. Customers frequently mention their satisfaction with efficient scheduling, timely arrivals, and careful attention to detail, ensuring work areas are left clean and well-maintained.
Recent reviews highlight the company's excellent service, with technicians arriving on time, completing tasks professionally, and addressing any issues effectively. Customers have had positive experiences regardless of which technician was sent, and the team is appreciated for their responsiveness, respectfulness, and willingness to handle last-minute changes. The reviews also praise the team's fairness in pricing, use of top-quality materials, and their honesty and hardworking attitude.
Furthermore, ARC Electric has been recognized for its skilled, reliable, and customer-focused approach to electrical services, including prompt and professional installation of electric vehicle chargers.
Reviews
It was not just luck that I found this company 🙏🏼. Michael was sent out here on Thursday, July 2 to repair what he thought was gonna be A small problem(He was on his way to several needed days vacation) But ended up staying here the whole day relentlessly working trying to figure out why I was having this problem. He didn’t give up. He left for an hour and came back and continued in the sweltering heat on his pursuit of figuring out what was wrong.. He is amazing.! I was called the next day several times and today is July 4 and the owner Bill of the company took the time out of his Fourth of July plans to call me and talk for 26 minutes making sure we have and… read full review
Jacob was 10/10, showed up right on time and actually had my Tesla wall connector ready to go before lunchtime.
Scheduling was easy, have complete confidence in any electrical services I have in the future that ARC will be able to handle them for me.
Photos

Hours
Good to know
- on-site services
- accepts credit cards
Location
5615 Cannon Drive, Monroe, NC 28110
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