A/C Medic

A/C Medic is a trusted HVAC company in Durham, North Carolina, known for its exceptional service in repairs, maintenance, and system replacements. Customers appreciate the thoroughness and professionalism of its team, particularly the technicians' meticulous approach, which includes detailed assessments and consideration of factors like window coverings to ensure proper system sizing and installation. The company is recognized for its affordability and reliability, making it a preferred choice among general contractors for various HVAC needs. A/C Medic's communication throughout the project is commendable, fostering positive relationships with clients. The company's responsiveness to emergencies, such as promptly replacing a unit during peak summer heat, sets a high standard in the HVAC industry, ensuring customer satisfaction and comfort in every home they service. Customers have praised the company's technicians, including Chris, for their ability to quickly diagnose and resolve issues, as well as their respectful work ethic and care for the property during installations. The office staff, Krystal and Sandra, have also received positive feedback for their great customer service. Additionally, customers have highlighted the company's honesty and willingness to find the root cause of problems rather than taking a "shotgun approach" with expensive fixes.