Danny informed us of his arrival and even asked if he could come earlier. He was very courteous and installed my Leviton Decora Smart Switch,( quite a few electricians would not work on a faulty Leviton Decora Smart Switch!!!) placed my light back in its place while he protected our wooden floor with al blanket. As a special activity (free of charge) he checked our breaker box and tightened the connection of several breakers. And too my surprise I received a great mug from Touchstone Electric. Now these smart switches work properly and we are very pleased with the outcome. I would hire him again. The service from the moment I called Touchstone was excellent. So accommodating… read full review
About Touchstone Electric - Matthews
Touchstone Electric CLT, LLC is a trusted electrical contractor serving areas including Matthews, Charlotte, Mint Hill, Indian Trail, Weddington, and Ballantyne. The company is fully licensed and insured, offering a range of services such as electrical panel upgrades and replacements, whole-home rewiring, EV charger installation, generator setup, recessed lighting, crawlspace wiring, as well as circuits for dehumidifiers and sump pumps. They also provide 24/7 emergency electrical repair, ensuring help is available whenever needed. All work is quoted upfront, performed according to current NEC code, and coordinated with permitting and inspection agencies like Duke Energy when required. Based in Matthews, the company operates around the clock, available seven days a week, with options to call or book online for same-day service.
Customer reviews highlight the company's professionalism, reliability, and high-quality work. Technicians like Mark and Tyquan are praised for their thoroughness, clear communication, and ability to adapt to clients' needs, often working efficiently and leaving work sites clean. While there was an isolated incident involving a misquote caused by a technician’s error, management responded promptly to address the issue and make it right. Overall, Touchstone Electric is known for excellent service, knowledgeable staff, and a strong commitment to customer satisfaction.
Reviews
Mark Alaev did an excellent job on the electrical work he was asked to do. In addition to finding a better solution than the original plan, he was flexible working around an online meeting.
We use Touchstone for all of our projects when we do our encapsulation projects. Technician Mark performed our last install and he has held himself to their companies standards with reliability, communication, efficiency and professionalism. Highly recommend.
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Hours
Location
1201 Four Lakes Drive, Matthews, NC 28105
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