About Novant Health Township Pediatrics
Novant Health Township Pediatrics in Matthews, NC, is dedicated to providing high-quality pediatric care focused on growth, development, and prevention. Families appreciate the practice for its routine wellness visits, sick care, immunizations, physicals, and prenatal visits in a welcoming, child-friendly environment. Dr. Pherwani receives high praise for her attentive and kind approach, with many families expressing gratitude for her support over the years. Other doctors, like Dr. Self and Dr. Goins, are also noted for their professionalism and caring nature. While most reviews highlight the exceptional care provided by the medical staff, there are concerns regarding the front desk service. Some families have reported experiences with unkind and unprofessional behavior from certain receptionists, which has led to disappointment and contemplation of changing practices. Despite these issues, many families feel safe and well cared for at Novant Health Township Pediatrics, expressing appreciation for the ongoing support and dedication of the healthcare team. Overall, the practice is regarded as a reliable choice for pediatric care, with a strong focus on patient well-being.
Christina has the Christmas magic. My son's elf, Fisbee, wanted to show support at his Dr's appointment. Christina went over and beyond to make that happen. Thank you Christina.
Reviewing 5 stars for Dr. Pherwani! She is absolutely phenomenal and has been my doctor for 10+ years! She always takes her time for me and my family and helps out! I would recommend her for anyone!
However the front desk receptionist, Kate, is not kind and a little demeaning. :(
Im taking my kids to this place for years, and they are so amazing. This morning i had appt with my kids, and lady at front desk was so unprofesional, mean and rude. I never saw her before, but for sure next time when im coma back again, and if is she there, im not gona go to her.
Im was so dissapointed this morning in this lady at front desk. Now im thinking to change place, to go with somebody else. When my kids figure it out, she was mean. Thats all im saying