About Massage Envy
Massage Envy provides a range of services, including massage, skin care, and total body stretch, which are essential for overall wellness and a healthy lifestyle. Customers consistently have a welcoming and calming experience at this location, with friendly and helpful front desk staff. Lucy at the front desk was incredibly friendly, knowledgeable, and made the entire process of booking an appointment easy. The facility itself is clean, inviting, and creates a calm atmosphere perfect for relaxation. The front desk staff overall were kind, generous, and happy to answer questions about the services they offer. The location is known for its responsiveness. The manager is described as pleasant and engaging, and the massage therapists, such as Brian, are skilled at providing the desired technique and pressure. Brian was attentive and caring, professional and knowledgeable, and truly cared that the customer got the service they came for. Sciatica symptoms were greatly relieved. Gyana provided a facial and the skin still feels incredibly smooth, with professionalism and quality care. Overall, Massage Envy offers a positive and accommodating experience.
I recently visited the Massage Envy in Matthews for the first time, and the experience was fantastic from the moment I walked in. Lucy at the front desk was incredibly friendly, knowledgeable, and made the entire process of booking my appointment so easy. As someone who has never been to a Massage Envy before, I felt very welcomed and at ease.
The facility itself is clean, inviting, and creates a calm atmosphere perfect for relaxation. The front desk staff overall were kind, generous, and happy to answer my questions about the services they offer. I’m especially impressed with their focus on wellness, offering not only massages but also skincare treatments and...read full review
Customer Service = 4
Atmosphere = 3.5
Brian = 5+
So, attentive and caring. Very professional and knowledgeable. I especially appreciated his truly caring that I got the service I came for. My sciatica symptoms were greatly relieved! Also, he was very communicative...talked to me through the process! I shall be be back spefically to be treated by him! Thank you again, Brian!
I've been going to this location for a couple years now. I shopped around other Massage Envy's until finally landing on this location. Here, I consistently get a welcoming and calming experience at this location. The reception staff is very friendly and helpful. The manager there (Shena?) is super nice and engaging. I've been seeing the same massage therapist there, Brian, for a while. Exactly the technique and pressure I am looking for, which can be hard to find.