Dr Hahn & Associates

Mar 2024

My son and I visited and received new glasses from Dr. Hahn. But, when it came time to pay our bill, there was a difference of $25 from what my insurance paid. I had to call their office 3 different times in order for them to accept my payment. The first time I called their computer was down. The second time I returned a call and since it routed to their Matthews office, they wouldn't take my credit card. The third time I called they told me there was a $10 fee on top of the $25 because it hadn't been paid when I'd been trying to pay it. This business needs to come into 2024 and have online payments. Also, they could have staff who will take a payment instead of giving reasons why they can't. Totally unprofessional.

May 2021

I have been a patient at this clinic for many years. They have always given great service from the receptionist to the Dr. The men in the lab have helped me out so many times I cannot count. If i have an issue with the fit of or repair the usually help the same day. If not the next. They are the best. Edith Dannemiller

Feb 2019

I will not go back because the dr & staff are unpleasant. The contacts prescription was wrong. They didn't give me a trial pair (I didn't ask for one bc I didn't know there was that option), so when I told them the prescription was wrong (after I wore it for a few days) they exchanged the contacts I had for the correct pair MINUS the pair I tried. They were exasperated that I didn't use a trial pair -- but they never gave me one! When the dr handed me something to read to see if I could read it he got exasperated & literally jerked the box out of my hand when I said I couldn't read the fine print on the box. Only went here bc it was recommended by an associate.