About Anabella's Flowers And Gifts
Anabella's Flowers And Gifts is a local business in Matthews, NC that offers a range of floral arrangements and gifts. While some customers have had disappointing experiences, including receiving subpar arrangements and poor customer service, others have had positive encounters. Some customers have praised the helpful and sweet staff, while others have appreciated the reasonable prices and timely delivery. Unfortunately, some arrangements have been reported to have wilted quickly, with dead or dying flowers. However, the business has taken steps to rectify mistakes, including replacing arrangements and apologizing for mistakes. Overall, Anabella's Flowers And Gifts seems to have a mixed reputation, with some customers experiencing issues but others having positive experiences.
First time using them, I was disappointed. The arrangement was lack luster. I ordered the “Premium” bouquet, premium it was not! It looks like the basic left overs. Also, flowers were broken/wilting when they arrived. Doesn’t look like a $150 bouquet. I won’t be using them again. I gave them 2 stars bc it did show up on time.
So disappointing!! I received an arrangement for my birthday on 3/21 from my daughters. When it arrived, one daughter said it looks nothing like what I ordered. On 3/22 the single hydrangea in the arrangement was dead; the flowers on the snap dragons were falling off (actually some of the snap dragon flowers started falling off on 3/21); the ferns were dry and the leaves were crumbling; there was no packet that often some with cut flowers to add to the water to preserve the arrangement. I called and left 2 messages during their business hours on 3/22 and no one called me back. They must not allow any poor reviews on their website---I posted a negative review on their website and it has not appeared. There are no reviews on their website that are less than 4 stars. I'm sure I'm not the only one with a poor review. My daughters paid over $100 for the flowers including tax and delivery. Anabella's should be ashamed....no call backs, no negative reviews on their website, dead and dying floral arrangement. Stay away from this place. They do not deserve your business or your hard earned money.Also, I live in Matthews, NC which is where Anabella's is located. (my profile says that I live in CA; I'm no longer there.)UPDATE UPDATE UPDATE.....Anabella called and is replacing the floral arrangement. She was lovely and very apologetic for the dying flowers. She will have a new arrangement delivered to me. Thank you Anabella!!!!
I came in last second for a first date gift.I brought a small vase and a bear from a thrift store and wanted to add some flowers.The woman at the front was very sweet and helpful!10/10