Service is great. Staff is extremely professional and knowledgeable. Installation of the filtration system is outstanding. I highly recommend Parnell Pools in Lumberton for your commercial installation needs. It has been a pleasure working with you again. Thank you ?
April 2024
This place has amazing service and is helpful to new pool owners. I have been using them a year now and I have had a pleasant experience with both store attendants and service staff coming out to the house. Would recommend them to anyone. Lastly, one store attendant named Doug has always gone above and beyond with helping me learn to care for my pool. He is very knowledgeable and has provided the best and cost effective was to care for my pool. Doug you get 5 stars from us!!!
January 2023
We visited Parnell as well as a few other pool & hot tub stores while considering a hot tub. Parnell not only had the best inventory and prices but also the best customer service. Mickey was great! The hot tub we wanted had to be ordered and he kept us up to date while we waited for it to come in. He was also very helpful when it came time to install and after it was installed. We know nothing about taking care of a hot tub so when my husband went in with our water sample, everything was explained to him very thoroughly. They are always patient and willing to answer any questions we have. We are enjoying our hot tub thanks to Mickey and the rest of the team at Parnell!
Service is great. Staff is extremely professional and knowledgeable.
Installation of the filtration system is outstanding.
I highly recommend Parnell Pools in Lumberton for your commercial installation needs.
It has been a pleasure working with you again.
Thank you ?
This place has amazing service and is helpful to new pool owners. I have been using them a year now and I have had a pleasant experience with both store attendants and service staff coming out to the house. Would recommend them to anyone. Lastly, one store attendant named Doug has always gone above and beyond with helping me learn to care for my pool. He is very knowledgeable and has provided the best and cost effective was to care for my pool. Doug you get 5 stars from us!!!
We visited Parnell as well as a few other pool & hot tub stores while considering a hot tub. Parnell not only had the best inventory and prices but also the best customer service. Mickey was great! The hot tub we wanted had to be ordered and he kept us up to date while we waited for it to come in. He was also very helpful when it came time to install and after it was installed. We know nothing about taking care of a hot tub so when my husband went in with our water sample, everything was explained to him very thoroughly. They are always patient and willing to answer any questions we have. We are enjoying our hot tub thanks to Mickey and the rest of the team at Parnell!