I personally had a horrible experience there (a lousy job on a crown), and also now my friend just did. I will never go back. My friend scheduled a cleaning and, after doing xrays ($282) and getting an "oral exam" ($108), they refused to clean his teeth and said he needed the deep cleaning ($1,100.00+) which they "did not have time to do today". X-rays were no different from 2 years ago when they did a regular cleaning then. THIS IS A SCAM and he could not afford to do this and didn't even get his teeth cleaned the regular way. He asked them, can't you clean my teeth the regular way today and talk about this in 6 months - and they said NO!... read full review
October 2024
Pay attention to all claims filed to your insurance! When I decided to log into my insurance account and see what was going on, I discovered not one, but multiple fraudulent charges for work they did not perform! They also did not file claims for routine care that is most definitely covered by my insurance, choosing instead to bill me in full. I have requested a sit down with the main billing specialist multiple times over the last several months, and every time I get unprofessional rude little girls answering the phone who want to pretend to know about insurance claims arguing with me. I have requested repeatedly to speak with a manager...and that too has never happened.... read full review
September 2024
In OBX on vacation and got toothache. Called and they got me in same day. Saw Dr Thompson. He was amazing. Great Dr. Great human being. Took care of my problem temporarily and gave great and honest advice for future resolutions. Entire staff front to back were friendly helpful and great to deal with I highly recommend this practice and Dr Thompson
I personally had a horrible experience there (a lousy job on a crown), and also now my friend just did. I will never go back. My friend scheduled a cleaning and, after doing xrays ($282) and getting an "oral exam" ($108), they refused to clean his teeth and said he needed the deep cleaning ($1,100.00+) which they "did not have time to do today". X-rays were no different from 2 years ago when they did a regular cleaning then. THIS IS A SCAM and he could not afford to do this and didn't even get his teeth cleaned the regular way. He asked them, can't you clean my teeth the regular way today and talk about this in 6 months - and they said NO!... read full review
Pay attention to all claims filed to your insurance! When I decided to log into my insurance account and see what was going on, I discovered not one, but multiple fraudulent charges for work they did not perform! They also did not file claims for routine care that is most definitely covered by my insurance, choosing instead to bill me in full. I have requested a sit down with the main billing specialist multiple times over the last several months, and every time I get unprofessional rude little girls answering the phone who want to pretend to know about insurance claims arguing with me. I have requested repeatedly to speak with a manager...and that too has never happened.... read full review
In OBX on vacation and got toothache. Called and they got me in same day. Saw Dr Thompson. He was amazing. Great Dr. Great human being. Took care of my problem temporarily and gave great and honest advice for future resolutions. Entire staff front to back were friendly helpful and great to deal with I highly recommend this practice and Dr Thompson