853 Old Winston Road STE 115, Kernersville
Mon 7AM - 5PM
4.9
★★★★★
79 reviews
“Tip Top earned my business for several reasons not the least was their reasonable and competitive quote. Tip Top is a CertainTeed ShingleMaster ProTM with a customer review rating of 4.93 out of 5 (September 2026). In addition to their credentials and time in business, I was impressed and persuaded by the sterling customer reviews. Tip Top’s service was excellent and everyone I came in contact with was respectful, courteous and knowledgeable. I am happy I went with Tip Top for the total replacement of my 30-year-old steep, complex roof.
Austin came out quickly and provided an quote in a timely manner. Austin provided the detailed line-item quote as requested. He had samples and told me what to expect timing, etc. throughout the process. He answered all my questions thoroughly and honestly. He explained the warranties; and as I had exhaustively researched, he verified my findings. Austin was going on holiday but he left me in good hands with Travis. Once I’d selected Tip Top, Travis, the project manager, revisited my home taking drone photos and answering additional questions in detail. Both gentlemen were patient and took time as needed to make clear all aspects of the process. They were easy to talk to and left me feeling as a valued customer. There was a weather delay but Travis communicated in a timely manner. Travis deployed a solid work crew who worked two days from sun up to sun down on my new roof and gutter guards. The crew thoroughly cleaned up and there have been no issues of any kind, nails, etc. Tip Top installed the roof exactly to CertainTeed’s specifications to assure I would have no problems in being issued CertainTeed’s Sure Start 4 Star Warranty. October 2026
Crista D”