New Era Alterations, Dry Cleaning & Shoe Repair

New Era Alterations, Dry Cleaning & Shoe Repair is a well-regarded business that provides exceptional service to its customers. The owner, Mr. Brett Edwards, is known for personally getting involved when there are issues, ensuring a satisfactory resolution. Customers have praised the high-quality work and great customer service they have received, with one even being willing to drive from outside the local area to use the business. Many loyal customers appreciate the consistent reliability and excellent service, including careful handling of alterations for items like suits and jeans. There was a minor incident involving damage to some jeans, but Mr. Edwards took quick action to repair the items and offered a full reimbursement when necessary, demonstrating his commitment to customer satisfaction. Overall, New Era Alterations, Dry Cleaning & Shoe Repair is a trusted choice for those seeking professional and attentive care for their dry cleaning, alterations, and shoe repair needs. The alteration team has received special mentions for their fantastic work, making this business a top option for anyone in the Kernersville, NC area.