About Benjamin Franklin Plumbing of Kernersville
Based on the reviews, Benjamin Franklin Plumbing of Kernersville, located at 121 E Bodenhamer Street, provides reliable service. Sebastian was very professional in explaining everything from start to finish, making sure all questions were answered. He was very professional and efficient with his methods, and did an excellent job replacing a hot water heater. Sebastian is awesome; the customer service was helpful and his manner is outstanding. He was very understanding, patient, and polite throughout the entire process. He helped diagnose the problem and did an excellent job fixing the issue. He was also courteous and efficient when resolving a water pressure problem. Jeff did a great job repairing an outdoor water spigot with prompt arrival, a friendly attitude, and quality work at a good price. The whole experience was smooth and stress-free. This is the second time the reviewer has used Benjamin Franklin Plumbing, and they highly recommend them.
We had an issue with our water heater late in the evening and called around 9:30 PM, expecting to schedule service for later in the week. To our surprise, Benjamin Franklin Plumbing of the Triad responded immediately and had someone out the very next day. Nick Gaines was professional, knowledgeable, and efficient. He quickly assessed the problem and replaced our water heater the same day. The entire process was smooth, clearly explained, and handled with a level of professionalism that really stood out. When something goes wrong in your home, fast and reliable service makes all the difference. I’m incredibly grateful for how quickly they helped us and for the quality of their work. Highly recommend Benjamin Franklin Plumbing of the Triad if you need prompt, dependable plumbing service!
Arrived quickly and fixed the problem right away. Very knowledgeable and proffesional.