We had an issue with our water heater late in the evening and called around 9:30 PM, expecting to schedule service for later in the week. To our surprise, Benjamin Franklin Plumbing of the Triad responded immediately and had someone out the very next day.
Nick Gaines was professional, knowledgeable, and efficient. He quickly assessed the problem and replaced our water heater the same day. The entire process was smooth, clearly explained, and handled with a level of professionalism that really stood out.
When something goes wrong in your home, fast and reliable service makes all the difference. I’m incredibly grateful for how quickly they helped us and for the quality of their work.
Highly recommend Benjamin Franklin Plumbing of the Triad if you need prompt, dependable plumbing service!
About Benjamin Franklin Plumbing of the Triad
Based on the reviews, Benjamin Franklin Plumbing of Kernersville, located at 121 E Bodenhamer Street, provides reliable service. Sebastian was very professional in explaining everything from start to finish, making sure all questions were answered. He was very professional and efficient with his methods, and did an excellent job replacing a hot water heater. Sebastian is awesome; the customer service was helpful and his manner is outstanding. He was very understanding, patient, and polite throughout the entire process. He helped diagnose the problem and did an excellent job fixing the issue. He was also courteous and efficient when resolving a water pressure problem. Jeff did a great job repairing an outdoor water spigot with prompt arrival, a friendly attitude, and quality work at a good price. The whole experience was smooth and stress-free. This is the second time the reviewer has used Benjamin Franklin Plumbing, and they highly recommend them.
Reviews
Arrived quickly and fixed the problem right away. Very knowledgeable and proffesional.
I can’t say enough good things about Sebastian and my experience with Benjamin Franklin Plumbing!
I called because our garbage disposal was leaking water from the bottom, and I suspected the base was cracked. The dispatcher was very helpful and said he would do his best to get someone out that same late afternoon. Sure enough, Sebastian showed up, and from the moment he arrived, the experience was excellent.
Sebastian was incredibly friendly, professional, and knowledgeable. He took the time to walk me through the problem, confirmed my suspicions, and provided a quote before getting started. Even better, he was able to complete the job right then and there!
It’s… read full review
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
121 East Bodenhamer Street, Kernersville, NC 27284
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