About Benjamin Franklin Plumbing of Kernersville
Based on the reviews, Benjamin Franklin Plumbing of Kernersville, located at 121 E Bodenhamer Street, provides reliable service. Sebastian was very professional in explaining everything from start to finish, making sure all questions were answered. He was very professional and efficient with his methods, and did an excellent job replacing a hot water heater. Sebastian is awesome; the customer service was helpful and his manner is outstanding. He was very understanding, patient, and polite throughout the entire process. He helped diagnose the problem and did an excellent job fixing the issue. He was also courteous and efficient when resolving a water pressure problem. Jeff did a great job repairing an outdoor water spigot with prompt arrival, a friendly attitude, and quality work at a good price. The whole experience was smooth and stress-free. This is the second time the reviewer has used Benjamin Franklin Plumbing, and they highly recommend them.
You know when you pick a 3-hour window for a technician to arrive, and they usually get there, like, and hour after it ends? Not Nick! He was actually a few minutes EARLY. They're serious about their plumbers arriving on time. My sink was fixed in an hour, and I was left wondering what to do with myself the rest of the afternoon. 😆
I had the best experience. I work from home and was able to complete my work while getting my bathtub unclogged. No major noise. Sebastian is the man!!!! He came in fixed my issue, very courteous, professional and precise! He deserves a raise!!!
Sebastian is the greatest! He is very honest, hospitable, and very professional. I'm not sure if I will purchase a new heater because it might be fixed. However, if I do, it will be because of the customer service I received from Sebastian. Alvin Mitchell