Im surprised with the mixed reviews.... We have never had anything here besides A+ service. Prices are much better than anywhere we have ever gotten our sons glasses and we have never had any trouble getting them to cover broken glasses under their insurance plan.
About Walmart Vision & Glasses
Walmart Vision Center offers comprehensive vision care, including eye exams, affordable prescription glasses, and contact lenses. Customers can find top brands at low prices, with free in-store pickup and free shipping on qualifying purchases. The center provides excellent value and convenience, making it a one-stop-shop for all vision needs.
However, some customers have experienced issues with the quality and warranty of the glasses purchased. One customer reported that their lenses became defective within two months, but the store refused to honor the warranty due to the customer not paying an additional fee. Despite this, the majority of reviews praise the exceptional service provided by the staff, who are described as helpful, detail-oriented, and professional.
Overall, Walmart Vision Center aims to offer affordable and accessible vision care, but customers should be aware of potential quality and warranty concerns when making purchases.
Reviews
Had a fantastic experience from helping me to pick my glasses frame and making sure it was right and also when I i picked up my glasses Naci and Rose made the whole process very relaxing if I could do a 10 start I most definitely will
I spent $400 replacing a set of lenses in a frame that I already owned. I used them for two months and they became crazed so badly couldn’t even hardly see out of them. They were never in the heat. I had them on my face since the day I picked them up. The Walmart glasses representative said they could not warranty them because I didn’t pay the $20 warranty fee when I purchased them. It makes no sense to sell a product and don’t offer a standard warranty. I can understand purchasing extended warranty, but they would not warranty the glasses for me so I basically blew $400 for two months of use of lenses that became defective.
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Location
2101 Younts Road, Indian Trail, NC 28079
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