Reviews for Kustom Disaster Restoration

Feb 2024

We had a horrible disaster 6 weeks after buying our home. Thanks to the team at Kustom we not only were able to return home but we were able to make upgrades to our house. Kustom helped us address the hazards so we could safely return home. They helped us advocate with insurance and coordinate with their team every step from abatement, demolition, and reconstruction. They provided referrals to specialists & always had our back. I cannot recommend them enough! Specifically, recommend Dominic his customer service and attention to detail from start to finish was amazing!
Nov 2023

I really have a lot of great things to say about Kustom and our contractor, Jason. This company was super polite and informative. I loved working with them because I felt like I knew what to expect and when I had questions they were answered respectfully and professionally. They were also very patient with me. Another thing I really appreciated was the crew that came to my house to do the work was always on time, they worked hard, they were kind, and they did what they said they would do. These days, it seems like that's rare and it was so nice to be able to count on these guys. A 3 week project on your house is really stressful, but these guys made it as easy as possible...read full review
Nov 2023

Working with Kustom US from start to finish has been a very very good experience for our family. We had a very tight time line for the work to be completed. Each part of the process went smoothly with excellent explanations, text and emails along with photos. We received updates through phone calls as well. Each of our questions were addressed immediately . We highly recommend Kustom US for remediation and construction repairs. This company has top quality employees who treated us with respect and listened carefully to our concerns. We are very happy we used Kustom US.Services: Flood restoration

From Kustom Disaster Restoration

Disasters happen. That's why our team is available 24/7/365 to help mitigate the fire, water, or other damage to your property. Whether you have suffered property damage due to water, fire, or other disaster, Kustom Charlotte offers a wide array of property restoration services to help you minimize the impact and maximize your efficiency during the damage restoration and recovery process. Since 1968 Kustom has been the premier water damage, fire damage, and damage restoration company in the markets we service. Licensed, bonded, and insured, with all employees passing background checks and receiving ongoing trade, safety, and customer service training; you can choose Kustom with confidence.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours