About Indian Trail Air & Heat
Indian Trail Air & Heat offers excellent service with professional and knowledgeable technicians. They take care to protect customers' homes and can accurately identify issues, providing superior maintenance to keep HVAC systems running efficiently. The company's technicians listen carefully to customers' needs, explain their work, and provide valuable advice on system maintenance, leaving customers satisfied and confident in their service. Indian Trail Air & Heat is quick to respond and considerate of each situation, proposing work that fits both needs and budget without pushing unnecessary equipment. Their commitment to customer care includes helping secure affordable financing options. Many customers have been loyal for over a decade and plan to continue their relationship with this trusted, family-run operation. Customers praise the company's prompt response, clear explanations, and thorough job in fixing HVAC issues. The technicians are described as professional, respectful, and clean. The installation of a mini-split system was done on the scheduled date with quality equipment. When a customer's old unit failed, Indian Trail Air & Heat worked them into the busy schedule, provided a temporary solution, and installed a new system promptly, with the entire team being friendly, knowledgeable, and patient throughout the process.
Had a great experience with Indian Trail air& heat. The 3 technicians that replaced my hvac unit were professional and had the unit replaced in 1 day. They previously serviced my old unit and will continue to service the new unit.
I’ve used this company for many years. Family run and local to Indian Trail, they communicate swiftly and are always there on weekends and at times when you need fast, prompt service. Great company and I recommend them all the time.
Gerson was awesome! He answered all of my questions; he was very clear and conscise. He did a wonderful job in explaining and my unit! If I ever need work done again, I would love to have him from the team again!