Dr Drain Inc

Aug 2023

Dr. Drain is an excellent service company. Unlike other plumbers (the one that always advertises on tv or the one that can't return a phone call), Dr. Drain is very customer oriented and they know plumbing very well. Ryan worked on my kitchen faucet and, when it was beyond repair, he contacted Moen (another first rate customer service company) and requested a replacement. He installed the new faucet and it's working perfectly. He also adjusted the water pressure in the house. It only took a couple of days to get an appointment. I spoke several times by phone with the company and they were polite, concerned about my problem, and a pleasure to talk with. Many thanks Dr....read full review

Oct 2022

Ryan was always helpful and always honest. Rates were typically more affordable than I usually expect and they didn't screw around with trip charges. Also saved us a lot of money by just telling me directly how to do things a lot of times for small jobs unless we just didn't want to do it because of being busy with or tired from our own jobs or something. I liked this company so much I tried to get them to drive to Charlotte for service after we moved (offering to pay the time even). Too far of course and that's fine but it'd be awesome if they opened a Charlotte office.

Jul 2022

Dr Drain took care of a 2nd floor tub that was leaking into my downstairs. Ryan was very professional and ethical in how he approached the problem and the resolution. He did great work, and made sure I knew what to expect along the way. I'm very happy to recommend their work.Service: Plumbing leak repair