Peter was polite, friendly, and respectful. He diagnosed the problem and honestly reviewed the options. He went the extra mile of offering to go back to Winston-Salem to get two window units until a new HVAC system can be installed. Chandler, another Call Dad technician and resident of Thomasville, delivered the units so Peter could go on home to Hickory. Great service by both.
About Call Dad
Call Dad is a licensed air conditioning and heating contractor serving residential and light commercial customers in Hickory and the surrounding areas. With a commitment to quality service and reasonable rates, Call Dad has received an A+ Rating from the Better Business Bureau and multiple awards from HVAC equipment manufacturers. The company is an authorized contractor for Duke Energy and a Gas Advantage Partner for Piedmont Natural Gas. Recognized by “Inc.” as one of the fastest-growing privately held companies in the U.S., Call Dad is also certified as a Great Place To Work and operates 24 hours a day.
Customers have praised Call Dad for its exceptional service and honest practices. They have highlighted great communication and knowledgeable technicians who arrive on time. One customer appreciated the technician's transparency during a repair, inviting them to observe the process. Another customer noted the prompt response time for a heating issue, with technicians being friendly, professional, and thorough. Many customers expressed satisfaction with the service they received, mentioning that the team reminded them of the service values taught by their own fathers.
Overall, Call Dad is recognized for its reliable service, integrity, and customer satisfaction, making it a recommended choice for HVAC needs in the area. Customers can join their bi-annual service plan for additional benefits, including discounts and complimentary maintenance visits.
Reviews
Thank you John for your patience and superior service! I couldn't have ask for a better technician to repair my air condition system. Very professional and he clearly explained what needed to be done and how long it would take him. My system hasn't work this great in years! Thanks John !
Jeremy was extremely polite and professional; he thoroughly checked and cleaned the unit, checked the thermostat to make sure it was running correctly with the unit. I was impressed with the way he cleaned everything and the pictures he took. Jeremy is a great addition to the Call Dad team...go Goats!
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Hours
Location
940 Tate Blvd SE Ste 10, Hickory, NC 28602
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