About Mavis Tires & Brakes
Mavis Tires & Brakes in Hickory, NC provides fast, easy, and painless service for all automotive needs. The team, led by the skilled technicians, offers exceptional customer service, going above and beyond to address any issues. From tire repairs to sensor installations, they take the time to listen and help figure out the best solution. With a large selection of brand name tires and a tire price match guarantee, customers can trust they're getting the best deal. The shop's friendly and helpful crew makes every visit a pleasant experience, earning them a reputation as a go-to destination for all automotive services. Customers have praised the shop's professionalism, courtesy, and speed. They're open on weekends, and customers have been able to get in and out with reasonable prices. One customer had a great experience, with the technicians checking the entire car for free, providing a detailed assessment, and explaining the issues clearly without making the customer feel unintelligent. Another customer was impressed with how the technicians quickly resolved an issue with their hubcap, finishing the job in just 10 minutes.
I stopped in because my spare tire wasn’t mounted on the back of my Jeep and I physically couldn’t lift it myself. I had also been told I might need a conversion kit, so I wasn’t even sure if it could be installed.
The guys there immediately took care of it for me, checked everything, and put the spare on without any problem and as it turns out I didn’t even need the kit. They were so kind, professional, and helpful the entire time. What really stood out was that they didn’t charge me anything even when I offered to pay them. They just helped me because they could. That kind of honesty and customer service is rare. Huge thank you to Matt and the rest of the...read full review
I have been a repeating customer with Mavis, they have taken care of mine and my families vehicles since they opened the doors on 127 on Hickory. They have always treated us fairly. Today Nat, was very generous to address my issue swiftly, professionally, and speak on other needs I have to address. Thank you Mavis for keeping our vehicles safe and reliable all this time.
Always get you in and out with clear honest pricing and keep you up to date on progress. Brought in the incorrect part and they had me in an out full brake job with the correct part same day walk in. Excellent service would always recommend.