About Elite Pools Spas & Hardscapes, Inc
Elite Pools Spas & Hardscapes, Inc. is a reputable company that offers exceptional services, from general construction to inground pool installation. Their team is professional, responsive, and always on time, making the installation process stress-free. The owners are welcoming and knowledgeable, taking the time to understand each family's needs and provide personalized suggestions. The installation process is thorough, with attention to detail, and the team is efficient and courteous. Customers often express gratitude for the team's expertise, professionalism, and willingness to help with projects beyond their immediate area. The team’s work ethic and dedication are evident, with various crews handling different phases of the project and ensuring minimal disruption to the property. Their knowledgeable staff, including the designer, helps clients choose the right finishes and guides them through the entire process, answering questions promptly and providing clear communication about timelines and changes due to weather or delivery. The tile installers demonstrate meticulous attention to detail and cleanliness, contributing to a high-quality finished pool. Fernando, a team member, patiently assists first-time pool owners with care instructions, even offering support over holiday weekends. The result is a beautiful, functional, and safe pool that becomes a beloved part of the family's life. With Elite Pools, customers can trust that their dream backyard oasis will be realized, and they will be thrilled with the end result.
Elite just installed our pool at our new house and we love it! They actually installed the pool at our previous house and there were no doubts about who we’d use again. Just like before, the entire process was easy and went smoothly. Jacob was extremely helpful in the design process, Nathan and the build crew were awesome and Fernando did the final cleaning and “pool school” and made sure we knew everything about all the equipment. We were impressed with the entire process. Would definitely recommend Elite to everyone we know!
BLUF: Would use Elite pools again if ever needed too. Wouldn’t even consider another company
Shout out to Jacob, Nathan, Rob, Fernando and their entire crew/staff for installing our pool. Attention to detail was impressive.
Appreciate their time and patient for answering all my questions and ensuring I knew how the entire process would work and timelines that I could expect.
Also appreciate their quick responses whenever I called/texted. Even getting at least an acknowledgment on weekends
Follow up after pool installation to questions/clarification of operations has been exceptional
They have taken a basic backyard as shown...read full review
Nate and his crew at Elite Pools are the best! Elite was very easy to work with from start to finish. The proposal for the pool was very well written with all equipment included in the purchase and a timeline to do the build. We highly recommend Elite, Nate, and his team! We love our new pool and the beautiful brick paver work for the decking around the pool itself..Thank you Nate, Elite, and Crew! Steve and Kate Indian Beach NC