About Window World of the Triad
Reviews for Window World of the Triad
Write a reviewTips
specialties: sunrooms
Window World of the Triad is a reputable business that provides high-quality window installation services. Their friendly and professional representatives work with customers to ensure their satisfaction, from the initial consultation to the final installation. The company's team of experts, including salesmen like Patrick Gebauer and installation professionals like Hector, are dedicated to delivering top-notch products and services. Window World's commitment to customer satisfaction is evident in their prompt response to any issues that may arise, including replacing defective windows and addressing customer concerns. While some customers may experience minor issues, such as difficulty with payment plans or cleanup, the company's commitment to service after the sale is impressive, with representatives like Kelly Bowen going above and beyond to answer questions and resolve problems. Overall, Window World of the Triad is a reliable and customer-focused business that stands behind its products and services.
Window World installed the windows in my home ten years ago and I recently noticed some cloudiness in one panel. The representative I spoke with on the phone was so friendly and gracious and quickly said it's not uncommon and that they would replace the panel in about four weeks. The company reps came out well before four weeks and were just as helpful and friendly as the phone rep. There was no cost to me and I'm thrilled with the new window panel. I had a secondary question while the team was at my home and they addressed that as well. I love the windows and the great folks at Window World.
Lots of folks write reviews to punish a business. This is not one of those. We want to express our complete satisfaction with thid company and its products.We had Window World replace 30 windows in our home. I worked in construction for 20 years, and know good from bad. Vinyl windows are quite similar regardless of brand, so installation and exterior trim are the things that matter.I considered three companies--the two most expensive brands in our market and Window World. The big national brands' exterior trim work (the exterior trim that you actually see) was often shoddy. No matter how much you pay, if a product looks bad, you start to question other things.Our...read full review
Sent an email requesting a quote. We were contacted the next day and met with a salesmen at the house that same week. He went over different options and payment plans. One of which was a interest free credit card from Wells Fargo. Which he told both my wife and I as the balance went down so would the monthly payment. This is not the case. We have paid more than half of this balance since the windows were installed roughly 5 months ago and the minimum payment has stayed the same.We tried calling Wells Fargo and they just give us the run around. There were other problems with the salesman that were addressed with Window World.I purposely waited to write a review as I wanted...read full review