Carpets By Direct, INC.

Carpets By Direct, INC. is known for its exceptional customer service and professional installation. Customers appreciate the knowledgeable and friendly assistance provided by the sales associates, who help them choose the right flooring. The installation team is recognized for their quick, efficient, and skilled work, completing projects flawlessly and on time. Reviews highlight the quality of the work, particularly for hardwood floors and staircase runners, with many noting the remarkable quality of the materials used. The company is committed to addressing any issues during the ordering process, ensuring a high-quality finish. Carpets By Direct is recommended for anyone seeking quality flooring solutions with genuine care for customers and their homes. Customers describe their experience as "truly 5-star", praising the sales team's expertise and the installation crew's professionalism. The pricing is noted to be more competitive than larger stores, and the quality of the installation is consistently praised, with the new floors transforming the spaces. The customer service is described as "top-notch", with any concerns or questions addressed promptly.