I've been doing my meds through the compound pharmacy at CVS SPECIALTY MAIL-ORDER. It's been the last 2 years. The reordering process has been stressful. I am finally able to use the app to refill. However, last month, I wasn't notified to refill and didn't realize I wasn't running out. On the day of the scheduled refill, I was notified that the medication order had outdated, and they (CVS SPECIALTY) were trying to contact the doctor. They followed up with another message for me to request a refill order? I consider the pharmacy staff's inaction to be a sentinel event, as well as a medication error. I missed 10 days of medication, and I had not missed one dose in...read full review
Jan 2022
I am receiving useless expensive mailings since I have CVS specialty. A "newsletter" of rehashed info that's been around a long time and available all over. The paper used is thick expensive coated paper, somebody had to lay this out and then print - I know it was very expensive. But USELESS and the drugs are more expensive than most places.
I've been doing my meds through the compound pharmacy at CVS SPECIALTY MAIL-ORDER. It's been the last 2 years. The reordering process has been stressful. I am finally able to use the app to refill.
However, last month, I wasn't notified to refill and didn't realize I wasn't running out. On the day of the scheduled refill, I was notified that the medication order had outdated, and they (CVS SPECIALTY) were trying to contact the doctor. They followed up with another message for me to request a refill order? I consider the pharmacy staff's inaction to be a sentinel event, as well as a medication error. I missed 10 days of medication, and I had not missed one dose in...read full review
I am receiving useless expensive mailings since I have CVS specialty. A "newsletter" of rehashed info that's been around a long time and available all over. The paper used is thick expensive coated paper, somebody had to lay this out and then print - I know it was very expensive. But USELESS and the drugs are more expensive than most places.