About PowerMaster Electric, Inc
PowerMaster Electric, Inc. is a reputable electrical service company that has been serving Central North Carolina and the surrounding areas for over 20 years. They provide a range of services, including generator installations, maintenance, and electrical repairs for both residential and commercial properties. Customers have praised the company for their quick and professional service, easy appointment scheduling, and knowledgeable staff. The technicians are described as prompt, kind, and efficient, with a high-quality job done at a competitive price. Recent reviews highlight the company's excellent customer service, with friendly and helpful representatives, such as Valerie, who assisted customers with scheduling and answering questions. Customers have also praised the technician, Chris, for his skill, knowledge, and professionalism in servicing their generators. Overall, PowerMaster Electric is a reliable choice for any electrical needs, with a focus on providing excellent customer service and quality workmanship. The company has earned a reputation for being a trusted provider of electrical services in the local community.
I had a wonderful experience yesterday, first with Val, who was so friendly with my husband and me. She immediately got on the call with the electrician, Greg, and he came out the same day & earlier than expected. Before even coming out, he wanted to make sure we did everything we could, which sold me, as it shows the company's honesty and integrity, not to come out for things you can do yourself if need be. You get repeat customers like me when you operate that way! Other companies couldn't come out so quickly, and I really love services with a fast turnaround time! Greg was diligent and informative. I learned about the differences between when the light is on and off,...read full review
The customer service team provided excellent communication in timely manner. All phases of Generic generator were completed on time to include inspections. Our questions regarding location of the generator were addressed with professional responses.
PowerMaster Electric has provided us with excellent service on our generator. The technicians, Chris and Asber, were thorough and explained everything to us. Hal came through before a severe ice storm by scheduling Asber to come to our home to install a part necessary to keep our generator running. Valerie in the office is so friendly and patient always following up to make sure our generator is running properly. Highly recommend!