First Restoration Services of Asheville NC

Name: First Restoration Services of Asheville NC
Address: 173 Rutledge Road, Fletcher, North Carolina, 28732, US
Telephone: (828) 484-6741
Rating: 4.5

4.5 77 reviews

Damage Restoration, Contractors, Environmental Abatement

173 Rutledge Road, Fletcher, NC 28732

(828) 484-6741

Overall rating

4.5

out of 5

77 reviews

5 star 89%

4 star 2%

3 star 0%

2 star 1%

1 star 8%

About First Restoration Services of Asheville NC

First Restoration Services of Asheville, NC is a family-owned disaster restoration specialist company with over 15,000 projects completed. They serve Western North Carolina, including Asheville, Hendersonville, Brevard, and the Upstate, SC area, providing services for water damage, fire damage, smoke damage, mold remediation, and other structural emergencies for both residential and commercial properties.

The company is built on trust, integrity, speed, and quality, and these values continue to guide their work. Customers have praised the company's quick response, temporary repairs, secure storage of belongings, and excellent restoration work, including carpet cleaning and drywall/insulation replacement. The office staff is very helpful, and the company accepts payment by card. Customers have found the team to be attentive, caring, and helpful, making the restoration process easier during difficult times. Recent reviews highlight professional and timely service, with staff like Griffin Nagle and Tyler providing knowledgeable and friendly support throughout the process.

Reviews

Write a review

Sep 2026

5.0

RYAN (mitigation manager) was very knowledgeable and explained the process of water /mold removal. I was comfortable asking questions and talking with him.
Shelby and Samatha were very kind,helpful guiding me to the correct staff when I had questions. Ethan was very knowledgeable,organized,kind and considerate. A excellent leader. Evan,Kaden,and Blake were all great.They were kind,knowledgeable , honest and had a sense of humor and purpose! I’m so grateful for this team of technicians. They all deserve praise for job well done !

Diane Edwards

Aug 2026

5.0

A big thank you to the overall team for getting us taken care of! The job is still in progress, but Gabe and Rene have gone way above and beyond my expectations. I called at 10:00 on a Sunday morning, and Gabe was right here working by 2:00 that very afternoon. Not only did they pack everything away like true pros, but they also brought in a storage container to get everything secured. They’ve taken exceptional care around my 90-year-old pops, bringing in extra HEPA filters so he can safely stay right here at home while the work gets done. Solid support from Shelby and Ryan in the office as well. Highly recommended!

Aug 2026

5.0

Michael Rilea and his team (Griffin and Samantha) just wrapped up our rebuild after a fire and we are very pleased with the final outcome. The property was very clean and polished for our final walk through. Michael has been very helpful and communicative since taking over our project earlier in 2026. We are grateful for this company and look forward to starting fresh.

All 126 reviews