About Scott Brothers Heating & Air
Scott Brothers Heating & Air has been serving the Fleetwood, NC area since 1991, dedicated to providing high-quality comfort products and services tailored to each customer’s needs. The company's team, from scheduling to repair technicians, is committed to offering timely and fair service. Customers often praise the knowledgeable and friendly technicians, such as Delaney, who explain what they are doing and why at each step. The receptionist also receives positive feedback for quick and helpful communication. Many customers trust Scott Brothers with their critical systems and appreciate the dedication to customer satisfaction. Overall, the company is known for its reliable service, with customers expressing gratitude for positive experiences and plans to return in the future.
Top tier service, as always. Delaney, our technician, was prompt, courteous, knowledgeable, and effective. Not only did he resolve our issue; he explained to us what he was doing and why at each step of the way. I fully trust Scott Brothers with the care of this critical system in our home.
Delany is professional, courteous, knowledgeable, and efficient. He took the time to discuss the condition of our HVAC units and was thorough in pointing out their deficiencies, how he addressed them and what might be required in the future.
Andy and Curtis are the best people you have. However, I am greatly distressed and shocked at the very bad repair news Andy just told me today. With continued, unnecessary, deliberate increases in taxes and insurances, I don't need and cannot sustain any more AC bills for repairs like I suffered last year. I have repairs in other areas of my home also. I cannot help but wonder about this bad AC news...
And now, the last of August, the AC unit that was completely replaced and rebuilt by Andy and Curtis last summer has developed a leaking problem. So, I am now without any AC at all. Your representative. Sandy, finally called me at 5:45 PM this Friday, Aug.30th,...read full review