Edmisten Heating & Cooling, Inc. is dedicated to providing excellent customer service with a focus on professionalism and individual needs. Customers consistently praise the knowledgeable and courteous staff. They effectively explain what they are working on and quickly get to the root of the problem, providing clear understanding for future issues. The team has a strong commitment to responding quickly and resolving issues efficiently. One customer mentioned how fast a technician arrived to fix their heat, ensuring parts were shipped overnight for a speedy repair. Another customer appreciated the helpfulness of the staff, even when addressing concerns outside their service scope. With a long-standing reputation built over 30 years, Edmisten remains the go-to heating and air company for many, emphasizing a positive work environment and quality service. Customers had a great experience with the team, and the technicians that came out to install the system were clearly experts. They were willing to troubleshoot solutions and were very kind and took the time to explain everything. During a strong heat wave, they experienced an air conditioning problem, and Edmisten kindly and patiently worked them into an already busy schedule. A technician was extremely professional, thorough, and courteous. A very good experience was had, and they will use them again. Highly recommended by customers, Edmisten Heating & Cooling continues to deliver excellent results and support.
From the spec/ordering process with Kyle to the install with Mark/Chelsea, all I can say is that these folks are the best and I would highly recommend them to all. They replaced the aged furnace in our home and left the job site better than they found it. Kudos to a great team.
Edmisten Heating and Cooling deserves more than a 5 star review. I manage the facility at the Hunger and Health Coalition and we had a lighting bolt surge through our building. The speed and professionalism they brough to the table was remarkable. This job required three HVAC Heat Pump to be replaced. From beginning to the end the communication and labor and follow up made a difficult process move forward without stress. They make you feel like family rather than a customer.
I am an owner of a hospitality business that depends on AC for my guests. When my AC went out and I was not able to get cool air I started to panic . When I called Edmisten HVAC they were here for me , within 2 hours I had repairman David Trivette who figured out my AC problem, exchange part and got my AC running in less than hour. What an amazing reliable company that you can depend! They stand behind their work , they communicate and address emergency appropriately. Thank you for great job !
492 Corbett McNeil Road, Boone, NC 28607
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