I went to star beauty today and purchased edge control from them. The supply was very limited but I decided to take a chance on the Cantù edge control that they had at the front. When I got home I opened the container and saw that the product was already old and unusable. I went straight back to the store and brought the product back with me. Before I could explain that the product was bad, the lady in the front was already saying “no returns or exchanges” I tried to explain that the product was bad and I asked her to look at it. She then kept repeating herself no exchanges no returns cutting me completely off. Her, I assume, husband came to the front. He was the...read full review
Feb 2024
Horrible customer service they sellOld and expired products and don’t allow you to return or exchange them I used to shop here all the timeSpent a lot of money and when I attempted to return a product I literally bought 5 minutes before due to the product being old and dried out they would not exchange it then yelled directly into my face when I was calm and not agressive at allWill Never shop here again !!!!!!!
Jan 2021
Quiet, clean store with nice staff. Great selection of men and women body oils and other beauty / hair care items for women. I greatly appreciate their wide variety of body oils for men and it is why I am a loyal customer for over the past three years.
I went to star beauty today and purchased edge control from them. The supply was very limited but I decided to take a chance on the Cantù edge control that they had at the front. When I got home I opened the container and saw that the product was already old and unusable. I went straight back to the store and brought the product back with me. Before I could explain that the product was bad, the lady in the front was already saying “no returns or exchanges” I tried to explain that the product was bad and I asked her to look at it. She then kept repeating herself no exchanges no returns cutting me completely off. Her, I assume, husband came to the front. He was the...read full review
Horrible customer service they sellOld and expired products and don’t allow you to return or exchange them I used to shop here all the timeSpent a lot of money and when I attempted to return a product I literally bought 5 minutes before due to the product being old and dried out they would not exchange it then yelled directly into my face when I was calm and not agressive at allWill Never shop here again !!!!!!!
Quiet, clean store with nice staff. Great selection of men and women body oils and other beauty / hair care items for women. I greatly appreciate their wide variety of body oils for men and it is why I am a loyal customer for over the past three years.