My disabled fiancee and I were dropped off for my appointment and he wasn't allowed to sit down because of remodeling next year. They have 3 chairs in the waiting area, a chair in the exam room, and spare chairs in their back room. He collapses if he stands too long, and they made no effort to help him find a place to sit.
February 2026
If I could give 0 stars I would. The front desk lady is absolutely HORRIBLE. my glasses broke so I was seen and ordered my glasses in December and it’s February and I haven’t gotten a call back from them. I’ve called multiple times and no answer. Not to mention she charged me $15 for new frames while I waited for my glasses, she literally popped the lenses out of a customers glasses and put mine in. She then called back 5 minutes before closing saying I can finally get my glasses 2/25/25. As I walk up at 2:59 she closed the door in my face. And let me not forget that she said she emailed me saying they were ready back in January but I never... read full review
April 2025
Unable to work out insurance issues so I canceled my appointment. First they told me they could not find me in the system, then they told me that with insurance my part of the bill would be $130 and without insurance it would be $139, so what is the point of insurance. With United Health Care my co-pay is supposed to be $10. Tried to cancel my appointment and was put on hold for 15 minutes and finally hung up. Tried to call back and after a long meandering message they told me to leave a message and the box is full. Used to be a good place, seems to have lost their way...need to get their act together.
My disabled fiancee and I were dropped off for my appointment and he wasn't allowed to sit down because of remodeling next year. They have 3 chairs in the waiting area, a chair in the exam room, and spare chairs in their back room. He collapses if he stands too long, and they made no effort to help him find a place to sit.
If I could give 0 stars I would. The front desk lady is absolutely HORRIBLE. my glasses broke so I was seen and ordered my glasses in December and it’s February and I haven’t gotten a call back from them. I’ve called multiple times and no answer. Not to mention she charged me $15 for new frames while I waited for my glasses, she literally popped the lenses out of a customers glasses and put mine in. She then called back 5 minutes before closing saying I can finally get my glasses 2/25/25. As I walk up at 2:59 she closed the door in my face. And let me not forget that she said she emailed me saying they were ready back in January but I never... read full review
Unable to work out insurance issues so I canceled my appointment. First they told me they could not find me in the system, then they told me that with insurance my part of the bill would be $130 and without insurance it would be $139, so what is the point of insurance. With United Health Care my co-pay is supposed to be $10. Tried to cancel my appointment and was put on hold for 15 minutes and finally hung up. Tried to call back and after a long meandering message they told me to leave a message and the box is full. Used to be a good place, seems to have lost their way...need to get their act together.