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JCPenney Salon

3.8 98 reviews
Overall rating
3.8
out of 5
98 reviews
5 star 61%
4 star 6%
3 star 4%
2 star 5%
1 star 24%

About JCPenney Salon

JCPenney Salon offers a range of hair services designed to make clients look and feel their best. Customers have praised the skilled stylists for their expertise in haircuts, coloring, and treatments. One client highlighted how Keeley transformed her split ends, leaving her hair looking healthy and gorgeous. Another expressed gratitude for Elizabeth’s ability to fix her dry hair and color, especially after a successful keratin treatment that simplified her curly hair routine. Mrs. Jennifer also received recognition for revitalizing another client’s hair, demonstrating her dedication and pride in her work. With such positive feedback, JCPenney Salon is a go-to destination for anyone seeking a new look or special occasion styling.

Sep 2026
3.0
*Updated* -3 stars:
The salon manager called me on her day off to fix the scheduling issue (mentioned on the bottom of the original review below) and they actually were able to move their appointment out a few weeks for a haircut fix (no cost) which made me happy. She apologized a bunch which was very nice of her and they’ll be doing a treatment on their hair at no extra cost which is extremely nice of them so now they will be seeing Raquel and I will update this review again in a few weeks. After speaking with the manager, I am definitely happier and I’ve changed my 1star to 3. I’m hoping after their appointments, I can change it to a 5.

Original post - 1 star:
I… read full review
May 2026
5.0
Danielle has been my stylist a couple times and she is amazing. I keep rebooking with her due to her professionalism and the ability to make me feel very comfortable. She treats my hair with tender care and attention. I’ve literally napped when she was washing my hair. Magic fingers, I can’t wait to go back to her again!
Apr 2026
5.0
I just happened to be in town visiting my parents, so I decided to go into JCP salon for a wash and blow out on my naturally curly hair. As a walk in I was assigned to the stylist Latoya. The wash was amazing, she even gave a few suggestions on shampoo and other products. And after my blow out my hair never looked better or healthier. I will definitely visit Latoya there again, she's a gem!
Photos of JCPenney Salon, 300 Cross Creek Mall,  Fayetteville
All 38 photos

Hours

Monday 11AM - 7PM
Tuesday 11AM - 7PM
Wednesday 11AM - 7PM
Thursday 11AM - 7PM
Friday 11AM - 7PM
Saturday 11AM - 7PM
Sunday 11AM - 6PM

Good to know

  • parking: lot, private
  • by appointment only
  • accepts credit cards
  • good for kids
  • bike parking

Location

300 Cross Creek Mall, Fayetteville, NC 28303

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JCPenney Salon · 300 Cross Creek Mall, Fayetteville, NC 28303

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