HVAC services near Fairmont picked by BestProsInTown
“This company did an AMAZING job the receptionist was nice, friendly with a quick response! Charles and Dillon came and diagnosed my unit in a timely manner and did some great work to keep us good and cool! I will use them for my 6 maintenance from here on out!Services: A/C system maintenance”
“Everyone there is helpful and always answer my questions quickly. Love that it’s so easy to make payments on their website. Highly recommend!”
“Southern Heating & Air Charles, the manager of the field service technicians called me around 8:05 am the morning of the appointment & asked if I still wanted to keep my previously scheduled appointment at 10:00 am. I said yes, is there something wrong. Charles said no, I just wanted to make sure & does he have to call you first or can he just show up? I said no, not as long as he's coming around my appointment time. I asked Charles the name of the technician who was coming and he said Christian. At 11:05 am, I called Southern Heating & Air to get an estimated time of arrival for the service technician. Pam answered but transferred me to Charles. Charles seemed surprised that the technician hadn't arrived yet & placed me on hold. When Charles returned to the call, he said the technician was in enroute.At 11:15 am, he arrived at my home. There were two technicians instead of one. The main service technician, Christian was assisted by Parker, technician in training. Christian informed me that they were at a service call (which Charles didn't make me aware when we spoke twice earlier that morning) & was apologetic. Both guys were very pleasant, patient & easy-going. Christian was always willing to answer my questions very thoroughly & he was extremely informative. Parker asked his questions, was very attentive & took/followed instructions well. I was impressed that Christan also was proactive in providing me with information that I didn't even ask about which was very helpful. They both cleaned up behind themselves and left my home, porch & yard as they had found it. For what my service call required the pricing was very affordable. I really appreciate the time & care they took with me & my home as this was a great experience. I will always recommend using Southern Heating & Air for your maintenance needs.”