Luxury Living Scapes, Inc.

Aug 2022

I contracted LLS for a backyard redesign, as I was not really using the space as envisioned due to several challenges. After a conversation outlining my challenges and goals, I had hoped that LLS would provide experienced design solutions and incorporate them in a drawing. This was my previous experience with other landscape designers. LLS was initially responsive to my input and listened to what I was trying to achieve. Ultimately, I received a simple draft design that did not address my backyard issues. To make additional changes and incorporate solutions to those issues, I needed to pay for another two hours of design time. Although the original design was not complicated, I agreed since I did not explicitly detail every item and was depending on their experience to help me. I eventually received the design about 8 weeks later, but ultimately it was just LLS transcribing my requests into a CAD drawing without much actual \\\"design\\\" work. I didn't really have any need for that service, since I could draw something similar myself for the purposes of HOA approval, and every other contractor I spoke with included this in the cost of their installs. LLS wouldn't quote the actual install without me paying for a detailed, scale drawing to use for the quote; this is not consistent with any of the numerous contractors I contacted for quotes. To modify the 2D design from a pergola to a screened porch was going to require as much as $2,500 worth of additional costs, just to update the design. Ultimately, I paid for 6 hours of design time for a simple drawing that an experienced professional should have been able to do in much less time. The cost was significantly more than I paid for a previous design, with significantly fewer details and input from the designer. If you are looking for design work, I would recommend finding a dedicated, experienced designer who doesn't do other work.

May 2022

All of the top stones on a fire pit they created cracked after 5 or 6 uses. The side is cracked after 1 year. The section of fence they removed and put back to do the masonry would literally fall over any time it got windy.I've since replaced the fence and will likely need to replace the fire pit.

Dec 2021

I contracted LLS for a backyard redesign, as I was not really using the space as envisioned due to several challenges. After a conversation outlining my challenges and goals, I had hoped that LLS would provide experienced design solutions and incorporate them in a drawing. This was my previous experience with other landscape designers. LLS was initially responsive to my input and listened to what I was trying to achieve. Ultimately, I received a simple draft design that did not address my backyard issues. To make additional changes and incorporate solutions to those issues, I needed to pay for another two hours of design time. Although the original design was not complicated,...read full review