WOW! I haven’t been to JCPenney’s in about 10-12 years. But we will definitely will be returning. We needed the Grinch’s dog Max costume ASAP, for our photo Christmas cards. Penny had it! We ordered it online, and was texted within a few hours - come pick it up! When we got there, we ran into the store manager Frank. This guy needs a raise or a promotion!! What a fantastic attitude and positive energy he had! He walked us over to where we needed to pick up the costume and then quickly served us. What a terrific experience!! And Frank had an injured arm!! Please let Frank know that we truly appreciated the attitude and experience we had at your... read full review
November 2024
Silvana was a gem and absolute sweetheart to help us and also tell us about the promotion JCP Salon was having! She deserves a rise for her wonderful customer service. Also JCP had some cuter modern workwear clothes as well!
April 2024
When with my sister to get a graduation dress and the person checking us out was so nice. 10/10 would recommend going when she is working. The dresses were great and the employees I uncounted were wonderful.
WOW! I haven’t been to JCPenney’s in about 10-12 years. But we will definitely will be returning. We needed the Grinch’s dog Max costume ASAP, for our photo Christmas cards. Penny had it! We ordered it online, and was texted within a few hours - come pick it up!
When we got there, we ran into the store manager Frank. This guy needs a raise or a promotion!! What a fantastic attitude and positive energy he had! He walked us over to where we needed to pick up the costume and then quickly served us. What a terrific experience!! And Frank had an injured arm!!
Please let Frank know that we truly appreciated the attitude and experience we had at your... read full review
Silvana was a gem and absolute sweetheart to help us and also tell us about the promotion JCP Salon was having! She deserves a rise for her wonderful customer service. Also JCP had some cuter modern workwear clothes as well!
When with my sister to get a graduation dress and the person checking us out was so nice. 10/10 would recommend going when she is working. The dresses were great and the employees I uncounted were wonderful.