About Great Clips
Great Clips in Durham provides affordable haircuts for individuals of all ages. The salon offers a variety of services, including haircuts, beard trims, bang trims, and shampooing. They are open during evenings and weekends, and walk-ins are welcome. Customers can also check-in online to skip the wait. Customers have shared positive experiences, particularly highlighting Robin's service, describing her as incredibly kind, funny, and talented. She provided a beautiful haircut and took great care during the shampooing and conditioning process, making for a relaxing visit. However, there have been some complaints about the attitude of a few stylists. Some customers noted that tips are a big topic among the employees, which can impact the service provided. While some customers found the haircuts to be decent, there were mentions of uneven cuts and concerns about a stylist referred to as the "lady with the orange Karen cut," who was described as having a rude attitude. Despite these occasional issues, customers have generally been satisfied with the quality of the haircuts and the professionalism of the stylists. Overall, Great Clips in Durham continues to be a good option for affordable hair care services.
Generally Good, But Consistent Kids’ Cuts Need Work
We’ve been going to this Great Clips location for about three years, and while the staff is always friendly and the wait times are usually short, we’ve had ongoing issues with getting a consistent haircut for our young son. No matter how clearly we explain or show photos, the cut never seems to come out quite right. It’s frustrating, especially after being loyal customers for so long. That said, the place is clean, convenient, and works well for quick trims or adult cuts. Just wish they could be more consistent with kids’ styles.
I have been to many Great Clips over the years and never had as much fun and extraordinary service as I did yesterday during my visit. Robin was incredibly kind, funny, responsive, and talented. She gave me a beautiful haircut and shampooed/conditioned my hair with great care. My time in the salon was relaxing, enjoyable, and restorative. I am so grateful for Robin's fun personality and great service—she made my day!
Had a decent haircut here, though it did cutoff more than I was expecting. Tips are really important to the employees here as it was all they discussed while I was there, and it apparently has a big impact on how they provide service. They took me in a bit late, so they went above and beyond but the haircut was not quite what I expected nor done fully evenly. A good option nonetheless.