Duke Health Center South Durham offers a range of specialized medical services in a beautiful building. Patients report a professional, kind, and compassionate staff, particularly noting their experiences at the Infusion Center and Otolaryngology. The check-in process is easy, with minimal wait times, and the friendly front desk staff are ready to answer questions. The facility features ample handicapped parking and a free parking deck, making access convenient. While patients appreciate the quality of care, some have suggested that doctors could spend a bit more time during appointments. Overall, the center provides excellent care and a positive experience for those seeking medical attention.
The nurse quality at Duke is not very good, inefficient , simple stuff takes a few days to get done , sometimes lost track and becomes patient’s own effort to call back to re-touch base to fix it
Some of the nurses here are really bad at getting veins/blood work. I have special veins where you can’t see them but I have one good vein. They don’t put hot compression on you, or no ball to squeeze to make it noticeable like other clinics. They dig around my vein and stab me… this upsets me. This place is the worst at drawling blood.
I warn nurses beforehand I have hard veins to find. They all act nervously and hurting me.
My appointment today was in Otolaryngology but I also have care providers at Duke Rheumatology and Duke Eye Center also in this same building. Lots of handicapped parking spots near entrance. Easy on and off I-40 to Fayetteville St then about a block to Crooked Creek Pkwy. I always get excellent care at Duke Clinic.