About ARS / Rescue Rooter
ARS / Rescue Rooter is the go-to choice for heating, air conditioning, and plumbing services in Durham. Their experienced technicians offer emergency furnace repair, air conditioner maintenance, and reliable plumbing solutions, including drain cleaning, sewer line repair, and water heater service. Customers appreciate the professionalism and expertise of the Durham HVAC and plumbing specialists, who are known for their honest advice and long-lasting results. The team at ARS / Rescue Rooter is recognized for their thoroughness and competence. One technician, Shawn, quickly identified problems and implemented solutions efficiently, ensuring customers were informed about prevention steps. Another technician, Richardo Diaz, inspected multiple air conditioning units with care and professionalism, discovering issues and offering effective repairs. His colleague, Adonte Provenzano, provided a detailed analysis of the units and suggested a replacement plan with fair pricing. Customers have expressed gratitude for the reliable and trustworthy service they receive, making ARS / Rescue Rooter in Durham a leader in customer satisfaction. Whether it’s a thermostat replacement, HVAC installation, or any other repair need, ARS consistently delivers excellent service. Recent reviews highlight the quick response and helpful attitude of the technicians. One customer was relieved that despite delays and a feeling of frustration from sitting in a hot house for days, the team found a technician to fix the issues very quickly, leaving the customer happy and well cared for, even offering water on a hot day. Another reviewer appreciated the technician’s clear explanations and thorough cleaning of the units, both inside and outside, which improved efficiency. A third customer was highly satisfied with a seasonal HVAC tune-up, noting that the technician arrived on time, explained every step, inspected and cleaned the system, and provided helpful tips to keep it in good shape, ensuring confidence in the system’s performance throughout the season.
I was about to get annoyed cus I had a feeling they was calling to reschedule me an I’ve been sitting in this house kinda hot too for 3-4 days but they found a technician to come an fix my issues very happy at the end of this. He was quick an I gave him bottle water cus it’s hot today
I scheduled a seasonal HVAC tune-up, and the service exceeded my expectations. Jose, the technician arrived on time, was professional, and took the time to explain everything he was doing. He thoroughly inspected and cleaned the system, made sure it was running efficiently, and even gave helpful tips on how to keep it in good shape between visits. I feel confident my system will run smoothly through the season. Highly recommend their maintenance service for peace of mind and long-term savings
I had my service done by Jose Dimas. He was a true professional going above and beyond to investigate and figure out a problem with my system. Not only that, but he was patient with my many questions, discussed options with me, and gave me confidence that I was getting full value service. His attitude and determination to solve the problem showed me the kind of character I that seems so rare today. Bravo, Jose! Thank you, ARS/Rescue Rooter.