About Infinity Pool Construction, LLC
Infinity Pool Construction, LLC is a pool contractor based in Charlotte, established in 2016. They specialize in designing and building custom concrete, vinyl liner, and fiberglass pools for residential projects. The company offers a variety of shapes, sizes, and finishes to suit individual preferences. A customer had a Barrier Reef Sydney Harbor Fiberglass Pool installed, measuring 35’ with a 1,300 sqft Travertine Deck. The pool featured Hayward Filtration, Salt Generator, Heater, and Automation. The customer rated the experience 10/10, highlighting the contractor’s expertise, customer-orientation, and flexibility. Infinity provided continuous support and advisement throughout the process, answering questions and addressing concerns. They attended a consult with another contractor to ensure a seamless job. Despite challenges from the City’s UDO initiative, Infinity’s customer service remained exceptional. The installation crew was professional, knowledgeable, and efficient. After installation, ‘Pool School’ was provided to educate the customer on maintenance. Another customer praised Infinity for installing their pool in early 2021, despite labor and material struggles. Three years later, the customer called about an issue, and Mark, an Infinity representative, promptly fixed it. Matt, another representative, was great during the envisioning and end stages. Mark and Chris were professional and willing to listen and help. In summary, Infinity Pool Construction, LLC is an experienced, reputable, and customer-oriented contractor specializing in designing and building custom pools. They provide continuous support, flexibility, and expertise throughout the process. Their customer service remains exceptional even after installation, and they are willing to address any issues promptly. The company has professional and knowledgeable installation crews and offers ‘Pool School’ to educate customers on pool maintenance.
We had an excellent experience with this pool company from start to finish. The team was professional, knowledgeable, and always kept us informed throughout the entire process. They paid close attention to every detail, completed the work on time, and exceeded our expectations with the final result.
The quality of the workmanship is outstanding, and our new pool has completely transformed our backyard. Everyone on the crew was friendly, respectful, and took pride in their work. If you’re looking for a company that delivers exceptional customer service and high-quality results, I highly recommend them. We couldn’t be happier with our beautiful new pool!
Great experience, beautiful pool. Pool turned out better than we imagined. Thanks Infinity!
I had and continue to have a great experience with Infinity Pool Construction. The team (Harley, Chris and Chris) helped us design a pool that fit within our budget and actually had more frills than we expected because they found creative ways to reduce cost. They started and finished the project on time and we are beyond happy with the finished project. Also, 9 months after they completed our pool we damanged some of the drainage track in the concrete - totally our fault - and Chris found us the exact pattern and replaced it. No charge, just a smile!! So impressed and highly recommend!