Infinity Pool Construction, LLC

Infinity Pool Construction, LLC is a pool contractor based in Charlotte, established in 2016. They specialize in designing and building custom concrete, vinyl liner, and fiberglass pools for residential projects. The company offers a variety of shapes, sizes, and finishes to suit individual preferences. A customer had a Barrier Reef Sydney Harbor Fiberglass Pool installed, measuring 35’ with a 1,300 sqft Travertine Deck. The pool featured Hayward Filtration, Salt Generator, Heater, and Automation. The customer rated the experience 10/10, highlighting the contractor’s expertise, customer-orientation, and flexibility. Infinity provided continuous support and advisement throughout the process, answering questions and addressing concerns. They attended a consult with another contractor to ensure a seamless job. Despite challenges from the City’s UDO initiative, Infinity’s customer service remained exceptional. The installation crew was professional, knowledgeable, and efficient. After installation, ‘Pool School’ was provided to educate the customer on maintenance. Another customer praised Infinity for installing their pool in early 2021, despite labor and material struggles. Three years later, the customer called about an issue, and Mark, an Infinity representative, promptly fixed it. Matt, another representative, was great during the envisioning and end stages. Mark and Chris were professional and willing to listen and help. In summary, Infinity Pool Construction, LLC is an experienced, reputable, and customer-oriented contractor specializing in designing and building custom pools. They provide continuous support, flexibility, and expertise throughout the process. Their customer service remains exceptional even after installation, and they are willing to address any issues promptly. The company has professional and knowledgeable installation crews and offers ‘Pool School’ to educate customers on pool maintenance.