Kate and Ryan at Custom Comfort have been professional, responsive, and easy to work with. Communication has been clear and consistent throughout. They’re organized, reliable, and always quick to follow up. It’s been a smooth experience working with them. Highly recommend them for anyone looking for dependable service.
October 2025
These guys are great. First thing that counts is the quality of the units they install. All name brands with good warranties. Second most important is the Service they provide after the sale. The 1st unit they installed must have been a factory dud. It was giving all kind of communication errors and would randomly stop cooling. They were quick to respond at every problem that popped up. Even to the point that they had a Factory rep show up to try and fix this brand-new unit. They exhausted all possible corrections to fix the unit. Still the unit would throw errors and shut down. It became such an issue that the owner made Goodman take the unit back and installed a Daikin... read full review
September 2024
Great company! I normally do not leave reviews but these guys saved my weekend with my family. Ryan came to my house about 1 hour after I called on a Friday around 3pm and figured out what my AC problem was in about 5 minutes. He knows what he is doing and I will be using him and only him whenever I need HVAC work. When I called he answered and not an answering service. Give them a try you won’t be disappointed!
Kate and Ryan at Custom Comfort have been professional, responsive, and easy to work with. Communication has been clear and consistent throughout. They’re organized, reliable, and always quick to follow up. It’s been a smooth experience working with them. Highly recommend them for anyone looking for dependable service.
These guys are great. First thing that counts is the quality of the units they install. All name brands with good warranties. Second most important is the Service they provide after the sale. The 1st unit they installed must have been a factory dud. It was giving all kind of communication errors and would randomly stop cooling. They were quick to respond at every problem that popped up. Even to the point that they had a Factory rep show up to try and fix this brand-new unit. They exhausted all possible corrections to fix the unit. Still the unit would throw errors and shut down. It became such an issue that the owner made Goodman take the unit back and installed a Daikin... read full review
Great company! I normally do not leave reviews but these guys saved my weekend with my family.
Ryan came to my house about 1 hour after I called on a Friday around 3pm and figured out what my AC problem was in about 5 minutes. He knows what he is doing and I will be using him and only him whenever I need HVAC work. When I called he answered and not an answering service. Give them a try you won’t be disappointed!