About Ulta Beauty
Ulta Beauty is a renowned beauty retailer in the US, offering an extensive selection of over 25,000 products from 500 brands, including well-known names like Tarte, Fenty, and Chanel. Customers appreciate the wide range of products and the exceptional service provided by the staff. Many reviews highlight the helpfulness and knowledge of employees, who offer personalized recommendations and color matching without being pushy. The Concord location is known for its friendly atmosphere, where employees take the time to assist customers, making every visit enjoyable. Shoppers feel valued and appreciated, with some expressing a desire to return due to the positive experiences they've had. The Salon at Ulta Beauty further enhances the shopping experience by offering various services, including haircuts and makeup applications. Customers have praised the knowledgeable and attentive staff, such as Mal, who spent an hour walking around the store with a customer, answering all their questions and helping them select the right shades. Customers have also been pleased with the service at the salon, where Ashanti and Niara K. were incredibly knowledgeable and took their time with the services, incorporating the customer's feedback and desired style. Ashanti was also praised for her work with a customer's daughter, listening to her needs and helping her find the right skincare routine and products. Overall, Ulta Beauty is highly regarded for its quality products and outstanding customer service, making it a go-to destination for beauty enthusiasts.
I came in today for the first time and I was helped by Omar, they helped me with a shade match. The service was awesome. All my answers were answered and it really helped me out a lot and I would definitely come back and recommend Omar. Such a sweet and genuine person :)
The staff here are super helpful and attentive, always making sure I found everything alright, but I had a great experience with an employee by the name Charlena(Sharlena?). I wanted to upgrade my routine and she helped me find everything I needed based on what I mentioned! Thank you Ulta!
It wasn’t my first time coming into Ulta, however it was my first time running into Jayna. She helped me pick a few make up products which I was skeptical of trying because I didn’t think the shade was my color. My name is Leishla and I was WRONG! Jayna did her thing and definitely deserves a raise (just saying ULTA/ULTA manager 😉)