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Ulta Beauty

3.2 156 reviews
Cosmetics, Cosmetics & Beauty Supply, Hair Salons
Overall rating
3.2
out of 5
156 reviews
5 star 45%
4 star 8%
3 star 7%
2 star 11%
1 star 29%

About Ulta Beauty

Ulta Beauty is a leading beauty retailer offering an extensive range of over 25,000 products from 500 brands. The store features a vast selection of cosmetics, fragrance, body, skin, and hair care products, including exclusive brands and Conscious Beauty options that cater to vegan, clean ingredient, cruelty-free, and sustainable packaging preferences. The Salon at Ulta Beauty provides hair, skin, makeup, brow services, and ear piercing, with online booking available for appointments. While some locations may have long lines and busy environments, the staff is generally friendly and helpful, providing personalized service and expert advice.

Many customers have reported positive experiences, including assistance with product selection and application. Some have highlighted specific employees, like Kelly, who successfully helped with color matching foundation, which had been a struggle for years. However, there have also been concerns regarding service quality; one customer experienced a difficult situation with a stylist, Dianna Kabor, who was perceived as having a poor attitude during an appointment. Despite this, other customers appreciate the overall service, noting quick order fulfillment and availability of products. Overall, Ulta Beauty remains a one-stop shop for all beauty needs, offering a unique and supportive shopping experience.

Sep 2026
5.0
I forgot to write this review from 8/28/26. I arrived at this location for the first day of Ulta's 21 days of beauty and was interested in the YSL perfume. Upon entering, the ladies at the register were helpful in letting me know that they sold out of the YSL perfume. I walked to the back of the store hoping to at least smell it for a possible online order. Alaina and Nora were working in the perfume section of the store. These two ladies were so sweet and went above and beyond to search for the perfume as well as allow me to smell other options. I was sad that I did not have the opportunity to purchase that perfume, but the ladies attentiveness and kindness made up for… read full review
Jul 2026
5.0
I had such a great experience at Ulta thanks to the manager, Tierra! She was incredibly kind, knowledgeable, and was clearly doing an amazing job leading her team. Her skin is absolutely flawless, so I'm definitely trusting the skincare recommendations she gave me! And on top of all that, she's stunning. Great customer service all around!
Jun 2026
5.0
I went in today and I’m not one to wear make up, if I do it’s eyeliner and mascara. I spoke with Aly to help find my shade of foundation, concealer and a good eyeshadow palette and she did NOT disappoint! She talked me through how to apply and where to apply everything. I walked out of there with almost $200 worth of stuff thanks to her advice! I always went to the drugstore for my make up but because Aly gave me such amazing advice and didn’t make me feel dumb I will be coming back to ulta for all my future make up needs! If you have questions or want to try products, ask for Aly! She’s great!
Photos of Ulta Beauty, 8150 Ikea Blvd #5,  Charlotte
All 45 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  • price range: average
  •  offers same-day delivery
  • walk-ins welcome
  • accepts credit cards
  • accepts apple pay
  • good for kids
  • private lot parking
  • dogs allowed
  • bike parking

Location

8150 Ikea Blvd #5, Charlotte, NC 28262

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Ulta Beauty · 8150 Ikea Blvd #5, Charlotte, NC 28262

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