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Roto-Rooter Plumbing & Water Cleanup
363 Church St N Ste 260-I, Concord
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Van from Roto Rooter was extremely polite, knowledgeable and helpful. I accidentally dropped a heavy item in my bathroom sink and damaged it beyond repair. Van arrived quickly and provided me with a free estimate. Van accessed my needs, provided measurements, explained the process and provided me with the information we need for the perfect replacement. Upon receipt of my new sink, I completely trust Van to do an excellent replacement job.
I had a great experience with Roto-Rooter, specifically with Reyes and his trainee Ty. They arrived quickly to handle a big mess in my home and immediately put me at ease with their professionalism. They took their time, explained the possible root causes, and even taught me a few tips to help prevent this from happening again and what to do if it ever does.
Reyes was very clear and vocal about each step he was taking, and both he and Ty were persistent in working through multiple solutions to fix the issue the same day. Their dedication meant my family didn’t have to evacuate our home, which I greatly appreciate. Much respect to Reyes and his trainee... read full review
Van was efficient and helpful. He genuinely cared about the issue with my sink and pipe leak. He even road with me to purchase a new faucet at Lowe’s and advised on the best brands.