About Western Carolina Ear, Nose, and Throat Specialists
Western Carolina Ear, Nose, and Throat Specialists provides a positive and respectful experience for their patients. The staff is considerate and helpful, ensuring quick and easy check-in and visits. The medical professionals, including Dr. Wenzel and Dr. Lee, are thorough and patient, taking the time to explain options and treatments clearly. They are knowledgeable and experienced, making patients feel confident in their care. From treating laryngitis and nosebleeds to addressing hearing loss, the specialists at Western Carolina Ear, Nose, and Throat provide effective solutions and personalized attention, leading to high patient satisfaction.
From the start the staff was considerate of my laryngitis and accepted my pre-written explanation for what I was experiencing and the notes I wrote on a pad I'd brought. They were respectful and helpful. I was seen quickly first by a staff person who recorded what was needed for the records and then by the PA Jacob. I asked him to read what I had written to give him the background and previous history with my condition and previous recent and past treatments I had received. He read it and then examined my ears, nose, and throat. He asked questions I could answer yes or no and explained options for treatment. I had written that my left ear had excessive ear wax and asked...read full review
I had been having multiple nosebleeds all throughout December and January. I went to Dr Wenzell and he cauterized a blood vessel in my right nasal passage. This has stopped my nosebleeds. I’m so thankful to him for this. My visit was quick and check-in was a breeze.Andrea Mann
I was very happy to finally get professional help with my hearing loss. Dr. Lee was very thorough and patient. Everything was explained very well and I had great options to proceed. I felt totally confident in Dr. Lee’s knowledge and experience. I can’t wait to get started with my new hearing aids. Highly recommended.