About Roto-Rooter Plumbing & Water Cleanup
Based on the reviews, Roto-Rooter provides trusted plumbing service. Josh was wonderful from the moment he introduced himself until the job was done. He listened inventively on the issue and assessed it. Josh identified the problem with speed and accuracy, and he was hard working, polite, and personable. He did an amazing job with a leaking issue, finishing the job quickly with no hassle or mess. Joshua was very prompt and knowledgeable, remaining respectful during the entire process, and his professional advice was appreciated. When a pipe burst, Josh came by after hours, turned the water off, and came back to make the repair. He was very nice and professional. Roto-Rooter is the absolute best plumbing experience.
Keith did an outstanding job, worked hard and was very consistent when trying to identify our emergency plumbing issues. His supervisor, Todd also came by to help out and stayed until we knew what the problem was and provided a resolution. They provided stellar customer service, exhibited top notch professionalism and were very personable. What a great team! Thank you both for your help and outstanding service!
Outstanding service from Roto-Rooter! Heath (the plumber technician) was professional, thorough, and explained everything clearly. Marcus and Chris, the mitigation supervisors, were also excellent responsive, knowledgeable, and made sure the job was done right. Highly recommend this team.
Heath, the plumber, and Marcus, the remediation technician, are very professional, polite and mannerly. They explained things in detail, gave best and worst case scenarios, and even gave options for self pay versus filing under our homeowners policy. Heath was proactive in contacting Marcus early on when he saw what we were dealing with so it didn’t take long once Heath was done for Marcus to check things out. Marcus was helpful in getting the insurance process started. Will as for them in the future if ever needed. On a side note, not related to this repair, but I’ve used Roto-Rooter in the past when I had a plumbing issue. Apparently I had tree roots that...read full review