About UNC Urgent Care at Flowers
UNC Urgent Care at Flowers is highly recommended, with reviewers praising the kind and welcoming staff, from the receptionists to the doctors and technicians. The cleanliness of the facility is also noted. Patients have received efficient service for a variety of issues, including an infection, knee and leg pain, and a thumb injury, with appointments available online and little to no wait time. The save your spot option is appreciated, but it is important to remember that it is not an appointment. The care provided feels personal, with patients not feeling like just another number, and the staff is commended for genuinely caring about their patients. Many have found their visits to be quick, easy, and helpful, with some noting they received care within 10 minutes of checking in. Reviewers express their gratitude for the comforting and positive experiences they have had at this urgent care.
Prescriptions sent to CVS in Flowers at 5:04 pm. We arrive at CVS to pick up the medicines around 5:08 pm. CVS says the received one of two of the prescriptions. The prescription they did not receive was the muscle relaxer that would help alleviate the back pain much sooner than the steroid. Now, as the patient's care taker I was asked to have to doctor call the CVS to submit the prescription because they cannot find it in their system. Well, the urgent care closes at 5pm. I go out to my car and get the print out of the visit summary and BOTH medications are listed on the office visit. Still, CVS needs a doctor to call them. I called UNC hospital to get someone to help...read full review
I am not one to write a review but I just wanted to say I give 5 stars because of Robin at the front desk. I walked in thinking my appointment was today and she said it was for tomorrow. I am 23 weeks pregnant and worried I have the flu so I started getting upset not with the staff at myself and we all know how emotions are being pregnant. As soon as I walked out the door she called me and said she could not leave me crying so she helped me get a virtual appointment through my chart for today. She was so understanding and so helpful and I just thought I needed to shout her out.
They have treated me several times for many different things. The whole staff has always been kind and helpful. It is easy to make an appointment online and it has always been very clean. This is the only urgent care I go to now.