Reviews for Universal Windows Direct of Charlotte
Write a reviewFrom Universal Windows Direct of Charlotte
Hours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 10AM - 3PM
Sunday: 11AM - 5PM
Tips
accepts credit cards offers military discount open to all
Ratings
Google: 4.4/5 Facebook: 4.4/5 BBB: A-Universal Windows Direct of Charlotte
3101 Yorkmont Rd Ste 300, Charlotte
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Love my five new windows especially my kitchen window which used to be 2 side by side windows with grids. The new slider recommended by sales rep made opening look 2x the size! The sales rep was able to offer discounts unlike their competitor who wanted to charge same price for 2 windows vs UWD 5 windows!
Beyond impressed with Universal Windows and all their representatives! Had done some leg work & they had great reviews for product quality & customer service. Found them in person at a recent home show and they did not disappoint! Their process to get an in-home detailed assessment, product samples, and quote was efficient and expedient. Most impressed of all by their in-home sales rep, Will Troesken who was forthright, transparent and helpful beyond measure in assisting us to hone in on what would best meet our needs. What a refreshing experience! Who knew shopping for window replacements could restore your faith in people and actually be enjoyable? In short… great...read full review
universal windows direct is a wonderful company to work with from the sales to the installation. the salesman was very through and explained the process turnaround time from sale to installation was very quick. the installers were very professional and answered all questions and addressed all issues that we had, installation only took a day and a half and they cleaned up everything when they were done. the windows are beautiful and we are very pleased. hope we never have any problems but they have a lifetime warranty. hope you stand behind your product.