About The Spa At Ballantyne, Charlotte

The Spa At Ballantyne offers a relaxing and rejuvenating experience for visitors. The facilities are described as beautiful, with lovely rooms and good room service. The massages are fantastic, and the black bean burger and squash salad are delicious. Mo provides top tier service, making visitors feel comfortable, and the spa staff, including Nico and Saharra, are praised for their exceptional service and knowledge. Customers appreciate the ample parking and the overall good experience at this spa location. Many reviewers express satisfaction with their visits, enjoying the heated massage table and relaxing by the pool, and plan to return in the future.

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Reviews for The Spa At Ballantyne, Charlotte

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Apr 2026
I can’t recommend Alvin enough! From the moment I walked in, I felt completely taken care of. He is incredibly professional, knowledgeable, and clearly comes from a strong clinical background in massage therapy. I came in feeling stressed and heavy, and left feeling completely rejuvenated and restored. His technique, attention to detail, and ability to truly understand what your body needs is unmatched. If you’re visiting The Spa at Ballantyne, Alvin is the one you have to see—absolutely amazing at what he does!
Apr 2026
I have not booked a service yet, but can tell you with confidence that because of the customer service experience I had with Maya on the phone, I will definitely be booking my next spa experience here!

I was hoping to book something for my wife, but the timing wasn’t quite working out. Maya went out of her way to offer super creative solutions to still try and make the day work according to my schedule that had nothing to do with the spa itself.
I’m super grateful for her empathy and creativity, and going the extra mile to just bring good value to a potential customer.
Thank you, Maya!
Apr 2026
Two friends and I had THE BEST Spa day! We all three booked massages and spent the day enjoying all the amenities. We enjoyed the indoor pool, the whirlpools, the sauna and steam room. The complimentary pineapple mimosa was delicious! We decided to have lunch as well. It was so easy to order at the Spa’s front desk to have it delivered at our specified time. We ate outside the indoor pool area. It was lovely weather and a lovely view. The food was fantastic! We had a cheese and fruit plate, awesome sandwiches and chocolate covered cheesecake bites and strawberries. I can’t say enough how wonderful the service was. We were truly spoiled. Thank you to Jennifer Van Koevering...read full review