About The Spa At Ballantyne, Charlotte

The Spa At Ballantyne offers a relaxing and rejuvenating experience for visitors. The facilities are described as beautiful, with lovely rooms and good room service. The massages are fantastic, and the black bean burger and squash salad are delicious. Mo provides top tier service, making visitors feel comfortable, and the spa staff, including Nico and Saharra, are praised for their exceptional service and knowledge. Customers appreciate the ample parking and the overall good experience at this spa location. Many reviewers express satisfaction with their visits, enjoying the heated massage table and relaxing by the pool, and plan to return in the future.

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Reviews for The Spa At Ballantyne, Charlotte

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Jun 2026
I had a good time only because I was with my friends.

The massage was mediocre at best and twice the price of what I would pay normally. If you get add-ons for an additional cost with your massage like we did, it just takes time away from the regular massage. Nothing is actually “added on” so that is deceitful wording in my opinion. You also have to pay before you get the massage.

The food was okay, but again, way overpriced.

The pool access was full of children and the children were in the spa pool area even though a sign said they shouldn’t be.

The saunas are pretty small, making it awkward if you end up in there with people...read full review
Jun 2026
Total relaxation experience! Highly recommend a facial with Daniel and a salt stone massage with Marie! After services, spend time in the sauna and visit the indoor pool! I definitely will be back!
May 2026
Staff friendly but overall rather disappointing.
I had a deep tissue massage, I completed the intake form describing the muscle groups that needed working.
My masseuse was kind, but very very very soft spoken. We got to the room and she said- so we are doing a Swedish massage… clearly didn’t read intake form. Corrected her and told her deep tissue and left psoas severely tight and top of left hamstring.
She never did any deep work on psoas. Maybe she doesn’t know muscle name? Never touched. Nor touched top of hamstring. Pressed on glutes at beginning over towel- which I mentioned were tight. Never did more than that on glutes.
She was kind....read full review