About The Nail Bar On Courtyard (Happy Hours Mon-Wed 10% on GEL/SNS 9:30 to 2:30)
The Nail Bar On Courtyard is a salon dedicated to providing high-quality nail services for various occasions, from holidays to formal events and casual outings. The staff prioritizes customer satisfaction and appreciates each client's choice to visit. The salon offers both appointments and walk-ins, encouraging customers to call for wait times, appointments, or information. A customer loyalty program allows clients to earn points for savings on services, and special coupons, such as $5 off services of $50 or more, are available for added value. Customer feedback shows a mix of experiences. One reviewer initially had a disappointing visit regarding a full set of acrylic nails, expressing dissatisfaction with the shape and thickness. However, the salon quickly addressed the concern, offering a warranty to fix the nails. A technician named Shayla effectively improved the nails, leading to a recommendation of the salon based on this positive resolution. In contrast, other customers praised their experiences. One reviewer, a new resident in Charlotte, highlighted multiple amazing visits, particularly enjoying the friendly atmosphere and effective pedicures. They emphasized the welcoming nature of the owner and staff, who took time to perfect their nails while engaging in pleasant conversation. Another customer had a fantastic experience with a dip/black French tip manicure, noting the excellent work of the technicians. Overall, The Nail Bar On Courtyard strives to create a reliable, clean, and friendly environment, making it a go-to salon for many clients in Charlotte.
**** UPDATED REVIEW***
I previously gave a 1 star rating based on my experience (see below). The salon immediately responded that they offer a warranty and to go back to get my nails fixed, which I did. A young woman named Shayla fixed my nails and they are so much better and exactly what I expected. She drilled down the thickness of the acrylic and she filed them shorter and to a square shape that I asked for the first time but didn’t get. And FYI… about the cuticles not being cut. Shayla said there is a charge for that and you have to let the tech know, which is fine; but I was a new customer and didn’t know. Anyway, based on this second experience...read full review
I have been to this salon multiple times and every time has been AMAZING! I recently moved to Charlotte last fall and have been looking for a reliable clean and friendly salon. Every pedicure I have gotten here has been great and lasted such a long time. the last time i came here i was getting my birthday nails done. The owner and his fiancée were absolutely welcoming and sweet. they took the time to perfect my nails and engage in good conversation even though i was the last person in the salon!! His work on my nails was GREAT. this is definitely my go to salon in Charlotte now. I 100% recommend!!
Great experience. Got a dip/black french tip manicure from Hai and he was fantastic. I think Shayla painted the tips? And she was perfect. Highly recommend and would go there again.