Spavia is a good commercial spa. Slightly above a massage envy but not much. I have been twice and had 2 good massage therapist but the overall experience is where things falter slightly. Walking into very small lobby overrun with products (charisma’s candela, spa bags, scarfs, lotions…no homogenous product line just product chaos). I love that you get to change into a robe and relax in lounge before your service (this is the edge it has above massage envy). Where it looses its luster is that the door to hallway is just a curtain a there is a curtain separating the men’s Lou he from the women as lounge. “Quiet please” signs are ignored so while trying to relax before/after service I get to hear people walking down the hallway talking about their predictions on the weather and the men next door discussing the football game…relaxing not so much. I’ve also gotten stuck in a crazy bottle neck trying to just pay and leave after my service in the tiny lobby as people pile in, packages are sold, people trying to leave…can be a little chaotic after a relaxing service. Final Note: the massage treatment room next to the staff lounge is just flat out bad design. All in all a solid cost effective option when you’re in a pinch and need a massage. Have never tried any other their other services.
Kasey Smith
Jan 2026
Amazing customer service & one of the best massages I've ever had. The relaxation room is an added bonus to unwind and relax prior to your service. Great staff!
Musunga Kabwe
Jan 2026
Enjoyed a couples massage and the experience was excellent.Great job by our masseurs Kay & Frank.Highly recommended Spa.
ceci robinson
Jan 2026
Thank you for the experience. My message therapist did a fabulous job! She focused exactly where I needed the pressure. The suction cup treatment was a sure thing. So glad I tried it. Yes, I will be back.
Debra Maddox
Jan 2026
I did not receive the service due to illness, but my two daughters did. They enjoyed the service, but one of my daughters was charged for her service after I confirmed with the person scheduling appointment that we could use my member points to pay for their facials. I was embarrassed because I gifted the facial to my daughter and she had to pay for it. When I called, they said they would reduce the fee to the member rate.
Susan
Jan 2026
Spavia consistently delivers wonderful services. Every technician I have used there has been excellent. Beth is one of the best.
Shana Wilson Anderson
Jan 2026
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with Maegen at Spavia. She took her time to truly listen and understand my skin concerns, then made thoughtful recommendations that felt personal and intentional, not rushed or generic. What stood out most was how she educated me and gave clear, practical instructions on how to take care of my skin, areas I have honestly neglected for years.
When I say my skin is glowing, I mean it. The difference was immediate, but more than that, I left feeling empowered and informed about how to care for myself moving forward. If you are looking for someone who is knowledgeable, attentive, and genuinely invested in your long term results, Maegen is the one. Highly recommend.
Crystal Ramseur
Jan 2026
My massage with Frank was excellent. I gifted a friend a treatment and she loved her massage as well. Customer service is splendid.
Cecilie Only
Jan 2026
Dauche is amazing. First time cupping and it went well! Will do it again in the future.
A C (Allie)
Jan 2026
I did not have a good experience here. But there were some good things...like the staff in person is very friendly, the zen waiting room and changing bathroom was very nice for the space they had...hot water frequently ran out or was cold though. But the vibe in the waiting room was nice. But the cons outweighed the pros to much for me to give more than 1 star. I canceled my membership and put it all on the cancelation form. But without going into detail....if you're looking to go to this spa, just make sure you get a copy of your membership form that YOU signed and review it. And the massage therapist issue I had, seems like it might be a probelm for management to solve. But for others, i recommend looking through the other reviews for massage therapist recommendations. And be sure to speak to someone that will help meet your needs if you have specific requests. If the first rep on the phone says they cant accommodate you, request to speak to someone else or go there in person. I was very uncomfortable, as a woman, during my massage. And the shady membership stuff was unsettling. I will not be back to this location.
courtney byrd
Spavia is a good commercial spa. Slightly above a massage envy but not much. I have been twice and had 2 good massage therapist but the overall experience is where things falter slightly. Walking into very small lobby overrun with products (charisma’s candela, spa bags, scarfs, lotions…no homogenous product line just product chaos). I love that you get to change into a robe and relax in lounge before your service (this is the edge it has above massage envy). Where it looses its luster is that the door to hallway is just a curtain a there is a curtain separating the men’s Lou he from the women as lounge. “Quiet please” signs are ignored so while trying to relax before/after service I get to hear people walking down the hallway talking about their predictions on the weather and the men next door discussing the football game…relaxing not so much. I’ve also gotten stuck in a crazy bottle neck trying to just pay and leave after my service in the tiny lobby as people pile in, packages are sold, people trying to leave…can be a little chaotic after a relaxing service. Final Note: the massage treatment room next to the staff lounge is just flat out bad design. All in all a solid cost effective option when you’re in a pinch and need a massage. Have never tried any other their other services.
Kasey Smith
Amazing customer service & one of the best massages I've ever had. The relaxation room is an added bonus to unwind and relax prior to your service. Great staff!
Musunga Kabwe
Enjoyed a couples massage and the experience was excellent.Great job by our masseurs Kay & Frank.Highly recommended Spa.
ceci robinson
Thank you for the experience. My message therapist did a fabulous job! She focused exactly where I needed the pressure. The suction cup treatment was a sure thing. So glad I tried it. Yes, I will be back.
Debra Maddox
I did not receive the service due to illness, but my two daughters did. They enjoyed the service, but one of my daughters was charged for her service after I confirmed with the person scheduling appointment that we could use my member points to pay for their facials. I was embarrassed because I gifted the facial to my daughter and she had to pay for it. When I called, they said they would reduce the fee to the member rate.
Susan
Spavia consistently delivers wonderful services. Every technician I have used there has been excellent. Beth is one of the best.
Shana Wilson Anderson
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with Maegen at Spavia. She took her time to truly listen and understand my skin concerns, then made thoughtful recommendations that felt personal and intentional, not rushed or generic. What stood out most was how she educated me and gave clear, practical instructions on how to take care of my skin, areas I have honestly neglected for years.
When I say my skin is glowing, I mean it. The difference was immediate, but more than that, I left feeling empowered and informed about how to care for myself moving forward. If you are looking for someone who is knowledgeable, attentive, and genuinely invested in your long term results, Maegen is the one. Highly recommend.
Crystal Ramseur
My massage with Frank was excellent. I gifted a friend a treatment and she loved her massage as well. Customer service is splendid.
Cecilie Only
Dauche is amazing. First time cupping and it went well! Will do it again in the future.
A C (Allie)
I did not have a good experience here. But there were some good things...like the staff in person is very friendly, the zen waiting room and changing bathroom was very nice for the space they had...hot water frequently ran out or was cold though. But the vibe in the waiting room was nice.
But the cons outweighed the pros to much for me to give more than 1 star. I canceled my membership and put it all on the cancelation form. But without going into detail....if you're looking to go to this spa, just make sure you get a copy of your membership form that YOU signed and review it. And the massage therapist issue I had, seems like it might be a probelm for management to solve. But for others, i recommend looking through the other reviews for massage therapist recommendations. And be sure to speak to someone that will help meet your needs if you have specific requests. If the first rep on the phone says they cant accommodate you, request to speak to someone else or go there in person. I was very uncomfortable, as a woman, during my massage. And the shady membership stuff was unsettling. I will not be back to this location.